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Product Manager - TOUGHBOOK

Roles & Responsibilities

  • Bachelor's degree in Business Management, Marketing, or a related discipline.
  • Proven ability to identify, develop, and maintain strategic partner relationships.
  • Outstanding written and oral communication, strong presentation skills, and proficiency with PowerPoint, Excel, Smartsheet, and similar tools.
  • Experience with the rugged marketplace and ability to work independently and within cross-functional teams; strong project management and ability to manage multiple priorities (willingness to travel up to 30%).

Requirements:

  • Own and manage the SKU setup process and master data for the organization, acting as the primary contact for new product SKUs and ensuring data integrity across cross-functional teams.
  • Lead end-to-end go-to-market and launch plans for TOUGHBOOK, Let's Note, and third-party products, including timelines, stakeholder coordination, and sales communications.
  • Monitor and optimize SSL inventory in line with historical data and the business plan, leading quarterly reviews and process improvements.
  • Support Mobility BU product engagement, adoption analytics, partner ecosystem maintenance, and periodic audits of Partner Portals and teardown kits to ensure brand and data accuracy.

Job description

Overview:

The Product Manager will be responsible for supporting the Mobility Business Unit's go-to-market strategy and execution, supporting revenue performance reporting and evaluation across the full Mobility BU product portfolio, and managing the TOUGHBOOK Let's Note product line to ensure all current and future capabilities align with the expected requirements of our customer base and strengthen our world-class product offerings.

 

At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.

Responsibilities:

SKU Setup and Master Data Management

  • Own and manage the SKU setup process for the organization, serving as the primary point of contact for new product SKU creation
  • Collaborate with Sales, MSBD representatives, and Product Managers to gather, align, and validate all required product information for SKU setup
  • Provide complete and accurate SKU data packages to the Master Data team and oversee the setup process to ensure all SKUs are accurately configured in the system
  • Serve as the liaison between cross-functional teams and Master Data to resolve discrepancies and ensure data integrity throughout the SKU lifecycle
  • Maintain ongoing evaluation and reporting on the performance of each TOUGHBOOK product SKU, providing Product Management Leads with adoption insights across each sales vertical
  • Support Product Management Leads on Gross Profit performance per their respective TOUGHBOOK product line to ensure quarterly and annual goals are achieved across all sales verticals

New Product Launches

  • Manage and support go-to-market strategy and execution for Mobility BU products
  • Lead and manage end-to-end product launch plans for new TOUGHBOOK, Let's Note, and third-party products, including development and ownership of project timelines, stakeholder coordination, and communication of launch details to the sales organization

SSL Inventory Management

  • Manage and determine the optimal number and mix of SSL units based on historical sales data, SSL usage patterns, and business plan budget allocation, ensuring SSL inventory remains within the approved business plan
  • Monitor SSL inventory levels, identify gaps, and coordinate with the SSL manager and sales teams to ensure timely returns and proper unit allocation
  • Lead SSL process enhancement initiatives to improve efficiency and accuracy of the SSL program
  • Lead the quarterly inventory review process to keep inventory accurate and within business plan, including write-offs, scrap, donation, and sales activities

Mobility Product Engagement

  • Manage monthly Mobility engagement calls with the PCONA Mobility Team, ensuring all content adheres to and supports important information for the PCONA Sales and Engineering teams to strengthen market share
  • Support PCONA TOUGHBOOK Product Management Leads on product adoption through reporting available via PowerBI, Smartsheet, and Microsoft Teams

Partner Ecosystem and Teardown Kit Library

  • Manage periodic audits of the Partner Portal, partner websites, and reseller websites to ensure completeness, accuracy, and adherence to Panasonic brand guidelines
  • Manage the teardown kit program
Qualifications:

Education and Experience

  • Bachelor's degree in Business Management, Marketing, or a related discipline
  • Proven ability to identify, develop, and maintain strategic partner relationships
  • Proven track record of working independently and as part of a large team and organization
  • Experience with all aspects of the rugged marketplace and customer requirements

Key Competencies

  • Outstanding written and oral communication skills
  • Significant presentation skills and experience
  • Proficiency in business tools such as PowerPoint, Excel, Smartsheet, and similar platforms
  • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously

Other Requirements

  • Travel required up to 30%

Benefits & Perks – What's In It For You

Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here's what you can expect:

  • Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
  • Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
  • Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
  • Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental and caregiver leave.
  • Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
  • Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The salary range listed below is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

 

We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

 

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Salary Range: $90,000 - $110,000 + Bonus

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