Key Facts

Remote From:

Full time

English

Hard Skills

Satellite Communications Change Management Business Process Improvement Systems Integration System Monitoring Acceptance Testing Product Requirements Documents Process Automation Systems Service Provisioning Operational Acceptance Testing Change Control Customer Development Telemetry Operational Risk Management Service Management Information Technology Infrastructure Library Computer Network Operations Service Level Incident Response Risk Mitigation Performance Improvement Solution Architecture Risk Analysis Process Management Defense Satellite Communications Systems Configuration Management Integration Platforms Continuous Monitoring PSOS UMTS Terrestrial Radio Access Networks Bid Management Hybrid Cloud Computing Systems Integration Cross-Functional Collaboration Stakeholder Communications Internal Documentation

Other Skills

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Troubleshooting (Problem Solving)
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Communication
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Leadership
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Problem Solving

Roles & Responsibilities

Demonstrated ability in system integration, service delivery, or operational transition within satellite or telecommunications domains.
Solid understanding of OSS/BSS processes, network operations, and service management frameworks (ITIL or equivalent).
Proven track record of delivering complex technical services across cross-functional teams for commercial or government customers.
Experience with configuration management, change control, and operational acceptance processes.

Requirements:

Act as the operational owner for system integration and service activation across satellite and ground-based network infrastructure.
Translate contractual or design specifications into executable operational models and workflows.
Lead service readiness activities, including operational validation, acceptance testing, and documentation of handover criteria.
Develop and maintain integration frameworks to connect satellite ground systems, terrestrial networks, and customer interfaces.

Viasat

Telecommunication Services

About Viasat

Viasat is a global communications company that believes everyone, and everything can be connected. For more than 30 years, Viasat innovations have helped shape how consumers, businesses, governments, and militaries around the world communicate — bringing connectivity when, where, and how it’s needed most. Viasat focuses on the connections that matter as we deliver bold results for our customers, partners, and shareholders worldwide. We provide internet to communities and families in places around the world where cable or fiber isn’t available so they can learn, laugh, and live just like everyone else. We deliver secure, resilient connectivity services and solutions to our military and allies that give them the information dominance they need to bring warfighters home safely. We ensure people on-the-go have access to the same quality of internet in the air or at sea as they have at home. And we give businesses of all sizes the freedom to keep their people, places, and things secure and connected — wherever opportunity takes them.

Company type: XLarge

Industry: Telecommunication Services

Founded: 2018

Company size: 5001 - 10000

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Job description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

The Operational Systems Architect plays a meaningful role in bridging solution capture, engineering, and operational delivery within our satellite telecommunications environment. This position ensures that complex satellite and terrestrial service solutions are transitioned seamlessly from design to operational deployment, and continue to maintain performance, reliability, and compliance through to retirement.

The day-to-day:

• Act as the operational owner for system integration and service activation across satellite and ground-based network infrastructure.

• Collaborate closely with the Capture and Solution Architecture teams to ensure customer requirements are operationally deliverable, sustainable, and aligned with existing infrastructure.

• Translate contractual or design specifications into executable operational models and workflows.

• Lead service readiness activities, including operational validation, acceptance testing, and documentation of handover criteria.

• Develop and maintain integration frameworks to connect satellite ground systems, terrestrial networks, and customer interfaces.

• Coordinate with technical engineers and service managers to identify operational risks and mitigation strategies early in the project lifecycle.

• Support incident response readiness by embedding telemetry, monitoring, and troubleshooting capabilities within delivered solutions.

• Provide domain expertise for process automation, system monitoring, and performance optimization.

• Represent Operations in cross-functional project reviews and readiness boards.

What you'll need:

• demonstrated ability in system integration, service delivery, or operational transition within satellite or telecommunications domains.

• Solid understanding of OSS/BSS processes, network operations, and service management frameworks (ITIL or equivalent).

• Proven track record of working across functional teams to deliver complex technical services to commercial or government customers.

• Experience with configuration management, change control, and operational acceptance processes.

• Excellent problem-solving and communication skills.

What will help you on the job:

• Familiarity with satellite ground networks, telemetry systems, and hybrid cloud integrations.

• Experience supporting bid capture and transition activities within defence or high-assurance environments.

• Certification or training in TOGAF, ITIL, or systems integration methodologies

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.