Job Summary:
Aptive Resources is seeking a Senior Program Analyst to support research program operations for the Investigators, Scientific Review, and Management (ISRM) team within the Department of Veterans Affairs (VA) Office of Research and Development (ORD) under the Field Enterprise Research Support Services (FERSS) contract.
This role supports field-based research programs by providing program-level coordination, operational analysis, and performance tracking to advance implementation and evaluation of national research initiatives. The position combines stakeholder coordination, data-informed program support, and process improvement to enhance program effectiveness and ensure alignment with VA research priorities.
The successful candidate will demonstrate the ability to independently manage workstreams, synthesize information across stakeholders, and identify opportunities to improve program operations and overall program effectiveness in a dynamic environment.
This is a full-time (40 hours/week), 100% remote position.
Primary Responsibilities:
- Coordinate and lead project management activities for field-based research programs, including tracking deliverables, timelines, and milestones.
- Support and facilitate implementation of research program initiatives, including coordination with field stakeholders, investigators, and program offices.
- Maintain and enhance tracking tools, including project, resource, and performance tracking systems, to support program oversight and decision-making.
- Support coordination and administration of field-based research and resource centers aligned to VA priorities.
- Coordinate communication and collaboration across stakeholders, including facilitating meetings, tracking action items, and supporting follow-ups.
- Support SharePoint site management, including optimizing content organization and usability to improve knowledge-sharing resources.
- Collect, organize, and synthesize program data to support reporting and dissemination to stakeholders.
- Identify and document best practices across field-based research activities and support their adoption across programs.
- Identify opportunities for process improvement and lead or support development and implementation of SOPs, job aids, and training materials.
- Support evaluation and adoption of tools (including AI-enabled tools) to improve workflow efficiency, communication, and program effectiveness.
Minimum Qualifications:
- Bachelor’s degree in business administration, public administration, public health, or a related field.
- 8+ years of experience supporting program operations, project management, research, or administrative coordination in a complex organization.
- Experience managing and improving tracking tools and coordinating workflows across multiple stakeholders.
- Demonstrated ability to independently manage tasks, prioritize workstreams, and support program-level operations with minimal oversight.
- Demonstrated ability to coordinate across multiple stakeholders and contribute to program-level decision-making.
- Proficiency with Microsoft Office tools, including Excel, Teams, and SharePoint.
- Strong organizational and communication skills.
- Ability to manage multiple priorities and deadlines.
- Ability to work independently in a remote environment.
- Ability to obtain and maintain a public trust clearance.
- Legal authorization to work in the U.S.
Desired Qualifications:
- Experience supporting research programs or research administration environments.
- Experience supporting program performance tracking, reporting, or evaluation activities.
- Experience synthesizing data and stakeholder input to inform program improvements or operational decisions.
- Experience developing SOPs, job aids, or process improvements.
- Experience working in a federal or VA environment.
- Familiarity with research processes such as grants, awards, or clinical trials.
- Experience supporting SharePoint or knowledge management platforms.
- Familiarity with collaboration tools such as Slack or Otter (or similar tools).
- Ability to work effectively with both technical and non-technical stakeholders.
- Strong attention to detail and problem-solving skills.
About Aptive:
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.
We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.
Founded: 2012
Employees: 300+ nationwide
EEO Statement:
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
