Senior UX researcher

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is the job

For one of our international clients operating in the digital services and entertainment industry, we are looking for a Senior UX Researcher to help improve user experience across large-scale digital products.

In this role, you will play a hands-on role in designing and conducting user research that directly informs product decisions. You will work closely with cross-functional teams including Product Design, Product Management, Data, and Engineering to uncover user needs, validate product concepts and features, and translate research insights into actionable recommendations.

This is the team

You will join a cross-functional product team focused on building and improving digital products used by a large and diverse customer base. The team brings together product designers, product managers, engineers, and data specialists working in an Agile environment.

As a Senior UX Researcher, you will play a key role in strengthening the research practice within the team, helping teams better understand user needs, behaviours, and motivations while contributing to the development of a strong user-centered design culture.

This is you

• 5+ years of experience in UX / User Research
• Strong hands-on experience conducting user research (interviews, usability testing, discovery & validation)
• Comprehensive experience with qualitative research methods, including interviews, usability testing, workshops, and ethnographic research
• Proven experience owning end-to-end research projects — from planning and execution to analysis, synthesis, and presentation of insights
• Experience moderating usability tests and user interviews for digital products
• Experience managing research logistics, including participant recruitment, scheduling, and study setup
• Familiarity with remote research methodologies and tools
• Experience working closely with product development teams in Agile environments
• Strong communication and storytelling skills, with the ability to translate insights into clear and actionable recommendations

Nice-to-have skills:

• Experience with quantitative research methods and mixed-methods approaches
• Academic background (Master’s or PhD) in HCI, Psychology, Sociology, Anthropology, or a related field
• Experience mentoring designers or supporting research practices across teams
• Experience working on consumer-facing digital products
• Experience working in fast-paced product environments
• Strong stakeholder management and influencing skills

This is your role

• Design and conduct hands-on qualitative and quantitative research to better understand customer needs and behaviours
• Plan and execute usability testing, interviews, and research workshops
• Collaborate with product designers, product owners, and data teams to define research questions and hypotheses
• Translate research findings into actionable insights that directly influence product decisions
• Synthesize qualitative data and present findings in a compelling way to stakeholders
• Contribute to improving research practices and ways of working within the team
• Help product teams build a deeper understanding of user needs, motivations, and pain points

 What awaits you at Avenga?

• Work on large-scale digital products used by global audiences
• Collaborate with experienced product and engineering teams in an international environment
• Opportunity to influence product strategy through user insights
• A culture that values innovation, research, and user-centered design

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.