Product Enablement Manager

POSITION SUMMARY: 

The Product Enablement Manager will support the implementation, adoption, and ongoing performance of Allied’s leading products and strategic initiatives. The Manager will bring structure and operational rigor to fast paced product management work by strengthening processes, developing actionable reporting, and ensuring solutions are ready for market. This position will also play a key role in supporting go to market efforts by equipping internal teams with tools, materials, and insights needed to effectively position and deliver Allied’s offerings.

ESSENTIAL FUNCTIONS: 

• Support end to end product and program launch activities, including requirements gathering, operational readiness, go to market preparation, adoption tracking, and post launch performance monitoring.
• Track product usage, outcomes, and KPIs to identify trends, risks, and opportunities for optimization.
• Build and maintain standardized processes, templates, and workflows that improve efficiency, clarity, and consistency across teams
• Collaborate across Operations, Analytics, Marketing, Client and Member Services, Medical Management, and external vendors to ensure new products and enhancements launch smoothly and achieve measurable results.
• Partner with clinical and operational teams to define success metrics, performance measures, and reporting frameworks.
• Support reporting design, clinical data tracking processes, and insight generation in collaboration with Medical Management and Analytics teams.
• Manage structured feedback intake from internal teams, clients, and partners; triage issues and identify themes for continuous improvement.
• Develop and maintain product documentation, FAQs, training resources, and internal enablement resources.
• Contribute to go to market and sales enablement efforts, including product briefs, positioning materials, and communication guides for client and member facing teams.

• Continuously assess and improve enablement processes, reporting tools, and operational workflows to drive scalability and performance.

• As needed, coordinate with vendors, facilitate virtual meetings, track follow ups and deliverables, and ensure clear communication across stakeholders.
• Other duties as assigned.

EDUCATION 

• Bachelor’s degree or equivalent experience required.

EXPERIENCE AND SKILLS:

• Minimum of 4 years of experience in product enablement, product operations, product or program management, product marketing, or a related discipline, is required. 
• Experience supporting or leading a product or program implementation, including pre launch and post launch activities, is preferred.
• Strong process orientation with the ability to design, optimize, and standardize workflows and documentation.
• Analytical mindset with the ability to break down complex scenarios, identify patterns and trends, and apply critical thinking and structured problem solving.
• Highly proficient in Microsoft Excel, including comfortability working with large data sets, extracting structured data elements, and using pivot tables and advanced formulas to produce clear, professionally formatted reports, is preferred. 
• Excellent written and verbal communication skills, with the ability to effectively communicate across internal and external audiences. 
• Professional and reliable in a remote corporate environment, with strong virtual collaboration skills using tools such as Microsoft Teams and Outlook.
• Proficient in PowerPoint, with the ability to create clear, effective presentations, is required.
• Highly organized, proactive, and able to manage multiple priorities, stakeholders, and deadlines independently.

POSITION COMPETENCIES:

• Job Knowledge

• Time Management
• Accountability
• Communication
• Initiative
• Customer Focus

PHYSICAL DEMANDS:

• This is a standard desk role requiring extended periods of sitting and computer work.

WORK ENVIRONMENT: 

Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Compensation is not limited to base salary.  Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.

Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time.  All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.  It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.