Our Client, a Financial company, is looking for a Process Specialist for their Remote location.
Responsibilities:
80% – Production / Customer Service:
Review and process agent change requests, ensuring all required documentation is received. Obtain missing information as needed, update systems of record, and notify all impacted parties of approved changes.
15% – Relationship Management:
Maintain effective working relationships with internal and external partners by addressing inquiries and resolving issues related to agent changes.
5% – Process Improvement:
Participate in special projects and contribute to ongoing process improvement initiatives.
Requirements:
Education: High school diploma or equivalent required.
Communication skills (Business writing), Critical thinking, professional, analytical skills
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.
