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Founding Product Marketing Manager

Role overview

Qualifications

  • 5+ years of experience in B2B SaaS Product Marketing, Customer Marketing in a SaaS healthcare tech environment
  • Background in healthcare, RCM, or EHR ecosystems
  • Strong storytelling ability—translate technical features into clear, compelling customer benefits
  • Experience building GTM launch plans and enablement assets that drive adoption

Responsibilities

  • Develop positioning and messaging frameworks that clearly differentiate Collectly in the market
  • Lead GTM plans for new product launches and feature rollouts, including messaging, collateral, and enablement
  • Create high-impact customer marketing assets; case studies, testimonials, video spotlights, and customer stories
  • Partner with Sales and Customer Success to amplify customer advocacy and expand adoption

About the company

Collectly logo

Collectly

Digital Health & Health Tech

Collectly is an AI-powered technology company transforming how healthcare organizations manage the patient financial experience—from digital intake and pre-visit financial engagement to final payment. Our platform automates every step of the revenue cycle to help providers: 1️⃣ Accelerate and increase cash flow 2️⃣ Increase patient satisfaction 3️⃣ Reduce administrative burden 4️⃣ Slash the cost to collect We serve a wide range of specialties and org types—from ambulatory groups and acute care systems to RCM companies and behavioral health providers—helping them modernize patient billing and boost financial performance at scale. Collectly also includes Billie—your new AI-powered billing support rep that never sleeps. Billie responds instantly across chat, email, SMS, and voice—reducing support volume by up to 85%, resolving questions faster, and helping patients understand what they owe, why, and how to pay. It’s not just about which channels you use—it’s how you use them. Collectly intelligently delivers the right message at the right time, in the right format, tailored to each patient’s context. With seamless EHR/PM integration, workflows stay connected and efficient. With Collectly, providers can: • Automate follow-ups and accelerate payments • Enable 2-click, no-login digital payments • Offer self-serve payment plans and family billing • Eliminate paper with mobile-first statements and digital intake • Capture accurate data with upfront insurance verification • Gain real-time visibility into revenue performance Trusted by 3,000+ healthcare organizations, Collectly helps providers improve collections and deliver a better financial experience for every patient.

Company details

Company typeScaleup
IndustryDigital Health & Health Tech
Company size51 - 200

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Job description

About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
 
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
 
There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.  
 
The Opportunity
We are hiring a Founding Product Marketing Manager to bridge the gap between our product, customers, and market. You'll own go-to-market strategy for product launches, build compelling messaging, and create content that showcases customer value and success. This role is perfect for someone passionate about storytelling, positioning, and enabling sales with the right narratives.

Key Responsibilities
  • Develop positioning and messaging frameworks that clearly differentiate Collectly in the market.
  • Lead GTM plans for new product launches and feature rollouts, including messaging, collateral, and enablement.
  • Create high-impact customer marketing assets; case studies, testimonials, video spotlights, and customer stories.
  • Partner with Sales and Customer Success to amplify customer advocacy and expand adoption.
  • Drive voice-of-customer initiatives, gathering feedback and insights to inform product and marketing strategy.
  • Build and maintain sales enablement resources (battle cards, pitch decks, one-pagers) along with the support of head of sales enablement.
  • Analyze competitive landscape and market trends to refine Collectly's positioning.

  • What Success Looks Like
    Within the first 90 days, you will:
  • Rapidly ramp on product, ICP, and competitive landscape - becoming deeply fluent in how we win.
  • Refine core positioning and upgrade key messaging and sales assets.
  • Deliver enablement used in active deals and stand up a repeatable GTM launch framework.
  • Identify the highest-leverage gaps in how we position and sell - and begin closing them.
  • Over two quarters, success includes:
  • Improved win rates and sales efficiency driven by stronger positioning and enablement.
  • Consistent, high-quality product and feature launches.
  • A steady pipeline of customer proof (case studies, references) used across the funnel.
  • Clear, differentiated category narrative and alignment across Product, Sales, and Marketing.

  • Required Qualifications
  • 5+ years of experience in B2B SaaS Product Marketing, Customer Marketing in a SaaS healthcare tech environment.
  • Background in healthcare, RCM, or EHR ecosystems.
  • Strong story telling ability - can translate technical features into clear, compelling customer benefits.
  • Experience building GTM launch plans and enablement assets that drive adoption.
  • Exceptional written and verbal communication skills.
  • Comfortable interviewing customers, building case studies, and creating advocacy programs.
  • Highly collaborative, able to work across Product, Sales, and Marketing.
  • Familiarity with sales enablement tools and platforms.
  • Alignment with Collectly's GTM Values:
  • We are owners - we have humility and put the team first.
  • We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
  • We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
  • We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.

  • Core Competencies
  • Strong positioning and narrative development - can translate product into clear business value.
  • Deep understanding of B2B SaaS buying cycles and enterprise sales motion.
  • Ability to improve how deals are won through messaging and enablement.
  • Data-driven mindset with a focus on measurable GTM impact.
  • High-standards, strong ownership, and bias toward action.
  • Thrives in fast-paced, ambiguous environments.

  • Preferred Qualifications
  • Experience supporting enterprise or mid-market sales teams.
  • Familiarity with AI-driven or workflow automation products.
  • Track record of building customer proof (case studies, advocacy, references).

  • Why You'll Love It Here
  • Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
  • Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
  • Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
  • Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
  • Student Loan Support: We help lighten the load with contributions toward your student loans.
  • Competitive Compensation: $150,000 - $185,000 per year 
  •  
    If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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