Project Manager Medical Imaging Equipment Projects

CMS Imaging is seeking a Project Manager to join our Southeast team supporting the sales and service of medical imaging equipment projects.

CMS Imaging, Inc. is the premier healthcare solutions provider specializing in the sales and service of diagnostic medical imaging equipment.  With Service Engineers through the southeast, CMS continues to grow and expand.  Founded in 1987 in Charleston, SC as an independent service organization, CMS Imaging has expanded its product line to include MRI, CT, Ultrasound, Digital X-Ray, and Advanced Fluoroscopic systems.  Software solutions including PACS and Vendor Neutral Archives (VNA) are also available to enable customers to display, manage, and store imaging data.  

CMS offers a comprehensive suite of employee benefits to support our team members and their families.  The Project Manager oversees customer installation projects from order receipt through final completion, ensuring accurate room drawings, coordinated communication, and timely execution. This role works closely with Account Managers, Service Operations Managers, and customers to maintain project alignment and ensure all requirements are met. The Project Manager maintains documentation, updates project guidelines, and provides consistent communication across internal teams to support successful installations.

Primary Responsibilities

• Manage all project workflows in accordance with CMS Imaging’s project management guidelines.
• Coordinate room drawings, approvals, and final documentation.
• Serve as the primary communication link between customers, Sales, and Service Operations.
• Conduct project kickoff calls and manage project handoffs.
• Maintain accurate project documentation, guidelines, and checklists.
• Provide timely updates and reporting to management.
• Participate in weekly project review calls.

Essential Functions, Duties, and Responsibilities

A. Project / Operational Execution

• Perform all duties of project management based on CMS Imaging’s established guidelines.
• Manage project workflows from order receipt through installation completion.
• Coordinate delivery dates and times with the Service Operations Manager and communicate shipment arrival updates.
• Monitor room construction progress and final room checks through the Service Operations Manager.

B. Customer Communication & Coordination

• Integrate with the Account Manager and Service Operations Manager to coordinate upcoming projects and customer communication.
• Conduct project Kickoff Calls with customers to confirm project details, contacts, and next steps.
• Process all project related correspondence with customers throughout installation projects.
• Perform the “Official Hand Off” of the project to the Service Operations Manager and maintain oversight through project completion.

C. Technical / Documentation Requirements

• Perform project management duties involving room drawings.
• Coordinate room drawings with designated service personnel as assigned by the Service Operations Manager.
• Issue final room drawings once preliminary drawings are approved by the customer.
• Create, maintain, and archive the Project Management checklist.
• Continuously update the project guideline as a communication tool for Sales, Service, and other company representatives.

D. Internal Collaboration & Meetings

• Participate in weekly project review calls every Monday and Tuesday morning.
• Provide timely and accurate project information to management per the project management guideline.
• Maintain consistent communication with Sales, Service Operations, and internal stakeholders.

CMS is proud to be an Equal Employment Opportunity. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Job Requirements

Education & Training

Associate’s or Bachelor’s degree in Business, Project Management, Healthcare Administration, or related field preferred.

Project management training or certification (PMP, CAPM, or equivalent) preferred.

Technical training or familiarity with imaging equipment or room drawings preferred.

Experience

Experience in project coordination or project management within a technical, service, or installation based environment.

Experience working cross functionally with Sales, Service, and Operations teams.

Customer facing communication experience required.

Technical Requirements

Ability to read, interpret, and coordinate room drawings.

Proficiency with project management software and documentation systems.

Strong computer skills, including Microsoft Office Suite and communication platforms.

Ability to learn CMS Imaging systems and workflows.

Core Competencies (Including KSAs)

Knowledge

Project management principles and workflows

Room drawings and installation requirements

CMS Imaging project management guidelines (or ability to learn quickly)

Customer communication protocols

Skills

Strong organizational and time management skills

Excellent written and verbal communication

Cross functional coordination

Documentation accuracy and attention to detail

Ability to interpret technical drawings

Proficiency with project management and communication tools

Abilities

Manage multiple projects simultaneously

Build effective working relationships with internal teams and customers

Maintain accuracy under deadlines

Adapt to changing project requirements

Represent CMS Imaging professionally in all interactions

Core Competencies

Collaboration

Communication

Accountability

Customer Focus

Process Discipline

Problem Solving

Professionalism

CMS Mission Statement

We are a leading regional diagnostic medical imaging equipment solutions and service provider supplying world class service to the radiology field ranging from large medical centers to single practice physician offices. We provide cost-effective and innovative equipment, and our customers experience excellent medical imaging service with quick response times, quality work and fair pricing.

CMS Vision Statement

Through the collaboration and teamwork of all employees, manufacturing partners and through our support of The Radiology Industry, we will become the largest full line dealer and service provider of all best of class medical imaging solutions in the US.

CMS Core Values

Treat others the way you want to be treated by adhering to high standards of:

Teamwork – Working together by sharing ideas, technologies and talents to achieve and sustain profitable growth and an exceptional customer experience.  

Integrity- Having honor, being honest, being trustworthy and doing the right things without compromising the truth.    

Accountability – Taking responsibility for your actions. “Do what you say you are going to do.”  

Exceptional Service – Providing superior and world class service and achieving excellence one customer at a time.