Product Manager (CONTRACT) REMOTE

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing! We are seeking a Product Manager who will be responsible for the full product life cycle as well as planning and organizing tasks related to the development and growth of the applications supported. The Product Manager will require industry knowledge and brokerage settlement processing acumen and be familiar with the Broadridge BPS platform. 

The Product Manager tracks, manages, and implements client, regulatory and industry changes to ensure their products are kept current with industry standards. The Product Manager also works closely with Clients, vendors and internal stakeholders. The product manager supports the Broadridge Sales, Professional Services, and Conversions teams to provide product guidance and support for introducing the application to new prospects and assisting with the onboarding process of firms onto the platform.

Key Job Functions/Responsibilities:

• Lead all activities related to the development and support of the products assigned
• Leads new product launches for specific product area
• Provide client assistance to answer questions in addition to providing troubleshooting assistance for application and related issues
• Participates in diagnosing problems and following through to resolution
• Manages projects throughout the software development life cycle including planning and implementations
• Coordinates signoff with internal departments and external parties for adherence to implementation timelines
• Provides subject matter expertise on the business and internal processes as it pertains to product supported
• Participates in providing internal and client application training as required
• Documents user guides, use cases, workflows, testing plans, release notes, and user stories with acceptance criteria
• Assists in planning and coordinating Client focus and working group meetings
• Provide off hours/weekend coverage as needed and is available 24x7 in case of emergency situations
• Maintains Product roadmap (creation, execution, go-to-market strategy and adoption)
• Create requirements for client billable enhancements
• Participates in special projects and in inter-departmental project assignments
• Provide support for sales activities including RFP/RFI responses, presentations, demo’s & webinars

Qualifications:

• Undergraduate degree in Computer Science or Business Administration
• Project and Product Management
• 8+ years of product management experience
• Knowledge of the US or Canadian Brokerage business
• Knowledge of settlement processing is preferred
• Knowledge of compliance, project management and risk practices
• Detail-oriented with excellent analytical skills
• Exceptional problem-solving with critical thinking skills
• Ability to plan, organize and prioritize work
• Ability to multi-task and self-motivate
• Presentation skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office products
• Tools: TSO, Remedy, TPA, Metis, ITSM, Mainframe and Settlement Processing GUI application system

Hourly range $70-80hr  

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.