Key Facts

Remote From:

Full time

English

Hard Skills

Intake Interview Triage Engineering Documentation Data Entry Electronic Referrals Clinical Documentation Emotional Support

Other Skills

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Customer Service
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Time Management
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Incident Reporting
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Goal-Oriented
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Computer Literacy
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Mental Concentration
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Communication
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Teamwork
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Strong Work Ethic
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Detail Oriented

Mutrux Firm Injury Lawyers

Law Practice

About Mutrux Firm Injury Lawyers

We started Mutrux Firm, L.L.C. as an alternative to the status quo of current personal injury law firms. With us, you won’t find your ordinary personal injury lawyer. We mean it when we say, “Complete Injury Law” – from beginning to end, we cover every aspect of the process for you so that you can get to feeling better.And quite frankly, it’s not easy to do, which is why no other firm does what we do. If you need a ride to the doctor, we have you covered. Have trouble finding a car? Yea, we help you with that, too. Don’t know which doctor to go to? We have a list of doctors that can get you in, usually in less than a few hours.

Company type: SME

Industry: Law Practice

Founded: 2018

Company size: 11 - 50

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Job description

This is a remote position.

We’re in search of an enthusiastic Full Time Leads Intake Specialist. The successful candidate will receive real-world experience, exceptional training, and valuable exposure to the inner workings of a busy personal injury firm. All equipment and computers will be provided by the law firm.

This opportunity will provide the applicant with a rewarding experience that will allow them to help others in a busy environment.

If you are interested in this position, please submit your application indicating your interest and relevant work experience.

JOB RESPONSIBILITIES

Our Leads Specialists are responsible for obtaining all information concerning when, where, and how an injury occurred. They are responsible for noting injuries, along with other important details to help determine what type of case the caller may have, if any. If the caller potentially has a case for a legal matter not related to an injury, the Leads Specialist will send contact information for a different attorney who could potentially help. All potential clients speak with an Intake Specialist before the case is sent to the legal team for review.

The Lead Intake Specialists also perform scheduled check in calls to our clients. These calls are not to give the client information on their case status, although they may ask. These calls are set in place to check on the emotional and physical wellbeing of our clients post-injury. This is one way our firm is set apart from other injury law firms. We believe in supporting our clients as fully as possible throughout the duration of their case.

Requirements

Positive demeanor.
Strong work ethic.
Ability to learn new computer software quickly.
Ability to stay focused to get the job done.
Strong communication skills.
Goal and deadline-oriented.
Strong attention to detail.
Ability to work well in a team environment.
Legal Intake experience is preferred, although not required.
Must have experience with customer service on the phone or experience working with a law firm.

Benefits

Health (Covered at 50% Employer)
Dental (Group Rate)
Life & Long Term Disability Insurance (Covered at 100% Employer)
Paid time off including the following: Vacation, Sick, PTO, Parental leave, Bereavement leave, Day off in the 2nd quarter, Birthday vacation day, etc.
Ability to earn additional vacation days for meeting Quarterly goals
Closed for 9 holidays.
Professional development assistance.
Gym membership reimbursement.