Senior Product Manager, Healthcare & Product Development

Join Our Mission – Make a Difference in the Lives of Children with Autism and Developmental Disabilities!

We are seeking a passionate and experienced Senior Product Manager to drive meaningful innovation and shape transformative software solutions that profoundly impact on the lives of children with autism and developmental disabilities. Reporting directly to the Director of Product Management, this individual contributor role will play a key part in connecting healthcare delivery, operational excellence, data, and emerging technologies to deliver impactful products that serve members, families, providers, and payer stakeholders.

The ideal candidate brings strong experience in healthcare software product management, with familiarity across payer environments, data-intensive platforms, and AI-enabled product development. This person will combine empathy, strategic thinking, and executional rigor to guide products from concept through launch and continuous improvement.

This is a fully remote position and must be able to work core hours aligned to Pacific/Hawaiian time zones. Occasional travel may be required.

Responsibilities: What You’ll Do:

• Bring a strong understanding of healthcare payer and provider ecosystems, including how reimbursement, authorizations, compliance, data exchange, and operational workflows shape product needs.
• Take full initiative and ownership of the product lifecycle, from ideation through successful deployment and continuous improvement.
• Apply your exceptional critical-thinking skills to proactively identify challenges and creatively solve complex problems.
• Demonstrate an insatiable appetite for knowledge, continually updating yourself on healthcare business practices, systems, compliance requirements, and emerging technological advancements.
• Skillfully collaborate with technical teams, confidently navigating IT complexities to ensure smooth and efficient product development.
• Anticipate and proactively mitigate potential project roadblocks, ensuring projects remain on track and aligned with strategic goals.
• Manage projects meticulously, consistently meeting financial budgets and delivery timelines.
• Leverage resourcefulness to maximize project outcomes, demonstrating robust results from allocated resources.
• Serve as an empathetic and articulate communicator, successfully bridging business objectives and technological capabilities.
• Commit to becoming a Subject Matter Expert (SME) in our product domain, healthcare services, and the distinct needs of the autism and developmental disability communities we serve.
• Partner closely with business, clinical, operational, compliance, and technical teams to define and deliver healthcare software solutions that support organizational and member outcomes.
• Translate complex business needs into clear product requirements, priorities, and roadmaps that align with strategic goals.
• Collaborate with engineering, data, and cross-functional partners to support the development of AI-enabled and data-driven product features, including workflow automation, insights, decision support, and intelligent user experiences.
• Ensuring products are designed with appropriate consideration for privacy, security, governance, regulatory compliance, and responsible AI practices.
• Strong analytical, problem-solving, and critical-thinking skills.

Qualifications

We believe people with a wide range of experiences may be well suited for this work. We intentionally avoid rigid education and years-of-experience minimums, recognizing that these requirements can create barriers for historically excluded groups. This role is best suited for someone with experience supporting or leading healthcare software product development, navigating regulated environments, and collaborating across business, technical, and operational teams. Experience with payer-facing workflows, data-intensive platforms, and AI-enabled product capabilities will be especially valuable.

• Proven track record as a Product Manager in healthcare and software development.
• Lead product delivery with strong operational discipline, balancing user needs, business priorities, timelines, and technical constraints.
• Deep understanding of healthcare systems, laws, regulations, and compliance standards.
• Strong understanding of healthcare laws, regulations, compliance requirements, and risk considerations in product development.
• Strong analytical, problem-solving, and critical-thinking capabilities.
• Proven ability to deliver on time and within budget while achieving strategic goals.
• Outstanding interpersonal, communication, and stakeholder management skills.
• Demonstrated success in efficiently interfacing between business stakeholders and technology teams.
• Passion for continuous learning and growth, with a dedication to social impact.
• Familiarity with interoperability and healthcare data exchange, including integrated workflows across clinical, operational, and financial systems.
• Ability to evaluate and prioritize AI opportunities with a practical understanding of business value, implementation constraints, governance, and risk.

Requests:

• Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
• A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters.
• Familiarity with the latest tech and competitive generative ecosystems.
• Proficient in Microsoft Office, Workday, and a variety of AI tools.
• Frequent visual or auditory communication and listening.
• Capacity to utilize computers and telephones to communicate.
• Can communicate effectively within the work environment, read and write in English.

Knowledge, Skills & Abilities (organized by our company values):

Bold:

• · Challenges the status quo in service of creating advocacy informed systems and external partnerships.
• · Experience coaching, facilitating, or working in advocacy spaces.
• · Navigates ambiguity with excitement for problem solving.
• · Effectively manages programs from visioning to implementation + impact measure.
• · Commitment to meet agreed upon deadlines on time or ahead of schedule.
• · Transparent on action, pursuits, and outcomes.

Community oriented:

• Seeks to understand the underlying needs, desires, and values of colleagues.
• Proactively builds spaces for others to engage in learning and community.
• Appreciates and demonstrates collaboration across teams.
• Serves as a role model, bringing our core values to life in your work.
• Works well with employees at any level of employment.

Equity informed:

• Effectively advocates for historically excluded or forgotten groups.
• Understands that humans have biases and are imperfect as a baseline.
• Effectively working with an ethnically, socioeconomically, linguistically, and culturally diverse population.
• Understands of the social determinants of health and healthcare disparities.
• Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline.

Wellbeing driven:

· Willingness and commitment to self-reflection and re-thinking.

· Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity.

· Commitment to managing a remote schedule that aligns with PST/HST business hours, ensuring your availability supports a healthy team rhythm and effective cross-functional partnership.

Time Type:

Full time

Compensation:

$150,000.00 - 185,000.00 Annually

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.