Key Facts

Remote From:

Texas (USA)

Full time

English

Hard Skills

Call Center Experience Customer Success Management Performance Analysis Data Management Cross-Functional Collaboration

Frontline Group

Telecommunication Services

About Frontline Group

Frontline Group is the leading professional contact solutions center for remote support staffing, which showcases and supports your every need through Frontline Services, Frontline Call Center, and Ternio. Frontline Group understands the importance of the customer partnership and can deliver solutions to address the customer's needs to fit the mold and scope of any project. We anticipate trends and deliver new, innovative ways to grow the client's customer satisfaction and retention rates through timely, insightful, and proven solutions that deliver strong ROI's for our customers. We can provide all your remote staffing needs, and procure you the top talent, at the best rates. Frontline Call Center specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound and outbound communication channels encompassing phone, live chat, and email. We are making a difference in the Contact Center marketplace through proven customer management solutions, our work-from-home workforce model and our advanced technology infrastructure. Frontline Call Center strives continually to enhance the profitability and success of our clients and Frontline Call center.

Company type: SME

Industry: Telecommunication Services

Founded: 2018

Company size: 51 - 200

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