Job Title: Senior Trade Compliance Specialist (Licensed Customs Broker)
Location: Remote (Canada)
Department: Canadian Operations
Reports to: Manager, Canadian Operations
Employment Type: Full-Time
Role Overview
We are seeking a highly experienced Senior Trade Compliance Specialist to serve as our lead subject matter expert for all Canadian compliance matters.
Reporting directly to the Manager of Canadian Operations, this senior-level role will take full ownership of the adjustment process, manage all export declarations, and act as the primary consultant for client compliance inquiries. Beyond day-to-day execution, this role serves as an educator, mentor, and strategic advisor to both our internal teams and external partners.
The ideal candidate is a proactive leader who can operate independently, mitigate regulatory risks, and provide strategic guidance to both our operations team and our clients.
Key Responsibilities
1. Ownership of CAD Adjustments & Corrections
- Total Process Ownership: Manage the end-to-end adjustment process under CARM, including all Commercial Accounting Declaration (CAD) adjustments, mass adjustments, and voluntary disclosures.
- Root Cause Analysis: Identify trends in entry errors, implement corrective actions, and provide training to internal teams to reduce future discrepancies.
- Regulatory Filing: Ensure all CAD corrections and adjustments are filed accurately and within strict CBSA timeframes (both pre- and post-payment due dates).
2. Client Consulting, Education & Engagements
- Subject Matter Expert (SME): Serve as the senior compliance lead and primary point of contact for complex client consulting inquiries.
- Specialized Presentations: Lead client engagements and deliver presentations on specialized compliance topics (e.g., tariff classification, customs valuation, rules of origin, and CARM readiness).
- Content Contribution: Contribute to the development of Canadian compliance educational content, including hosting or co-hosting future client-facing webinars and writing regulatory updates.
- Audit Management: Represent the company and assist clients during CBSA compliance verifications and audits.
3. Export Declarations & Controls
- Export Management: Oversee and manage Canadian export declarations, ensuring accurate and timely submissions via the Canadian Export Reporting System (CERS).
- Permit & License Control: Navigate and advise on the Export and Import Permits Act (EIPA), managing required permits through Global Affairs Canada and other Participating Government Agencies (PGAs).
4. Regulatory Administration & Operations Leadership
- CARM Portal Leadership: Lead internal and client-facing initiatives related to the CARM Client Portal (CCP) management and delegated authority workflows.
- Process Optimization: Continuously evaluate and improve internal compliance workflows.
- Mentorship & Leadership: Provide expert guidance, mentorship, and support to junior team members and operations staff as the senior compliance authority.
Professional Expectations
- Act as a definitive authority on Canadian customs regulations, working with a high degree of autonomy.
- Drive continuous improvement in compliance accuracy and operational efficiency.
- Build and maintain strong, consultative relationships with clients, acting as a trusted advisor and educator to their supply chain leadership.
Required Qualifications
- Professional Designation: A valid Licensed Customs Broker (LCB) / Qualified Person designation is required. A Certified Trade Compliance Specialist (CTCS) designation is highly desired; if not currently obtained, the successful candidate will be expected to work toward and complete this certification.
- Experience: Minimum 7–10 years of progressive experience in Canadian customs brokerage and trade compliance.
- Technical Expertise: Deep, authoritative knowledge of the Customs Act, Customs Tariff, SIMA, and OGD/PGA requirements.
- Adjustment Mastery: Extensive hands-on experience independently managing CAD adjustments (formerly B2s) and CBSA compliance verifications within the CARM environment.
- Communication Skills: Exceptional presentation and verbal communication skills, with a proven ability to deliver webinars and translate complex regulatory jargon into actionable business advice.
Compensation
- Salary Band: $90,000 – $100,000 CAD (commensurate with experience and qualifications)
Compensation$90,000 – $100,000 CAD
