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Customer Service Agent Automotive (m/w/d) – Remote

Avedo GmbH

Key Facts

Remote From: 
Turkey
Full time
German

Other Skills

  • •
    Communication

Roles & Responsibilities

  • Very good German language skills
  • Willingness to work full-time as a freelance contractor from Turkey (remote)
  • Comfortable with remote work using your own device (BYOD)
  • Ability to quickly onboard and adapt to a dynamic, flat-hierarchy work environment

Requirements:

  • Provide inbound telephone and written customer support
  • Provide individualized product consultations to customers of the client
  • Ensure customer retention and satisfaction
  • Document and follow up on customer conversations

Job description

Du sprichst sehr gut Deutsch? Dann suchen wir dich als Customer Service Agent Automotive (m/w/d) für Avedo - in Vollzeit und komplett remote.

Deine Benefits

  • Freelance-Tätigkeit in Vollzeit aus Türkei

  • Remote-Arbeit von Beginn an im BYOD-Modell (Bring Your Own Device) – du arbeitest mit deiner eigenen Technik

  • schneller und unkomplizierter Einstieg

  • dynamisches, innovatives Arbeitsumfeld mit flachen Hierarchien

Deine Aufgaben

  • telefonische und schriftliche Kundenbetreuung Inbound für unseren Auftraggeber

  • individuelle Beratung zu Produkten unseres Auftraggebers

  • Sicherstellung der Kundenbindung und Kundenzufriedenheit

  • Dokumentation und Nachbereitung der Kundengespräche
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