Detail-oriented and able to handle inbound referrals and administrative tasks
Experience with scheduling assessments and coordinating with clinicians or assessors
Familiarity with the Virginia mental health system and Medicaid eligibility processes
Ability to work remotely with a flexible schedule and reliable internet connectivity
Requirements:
Review inquiries to determine eligibility for services and identify the appropriate referral path
Schedule assessments with an assessor on the team and coordinate calendars
Set up the electronic health record and complete Medicaid eligibility for clients
Notify referral sources and/or clients of dispositions when criteria are not met, and follow up with clients who miss appointments, rescheduling as needed
Job description
Mental Health Referral Coordinator & Scheduler
EMS of Virginia is seeking a detail-oriented and hard-working individual to assist with managing our inbound referrals for our services, to include: Intensive In-home Counseling, Mental Health Skill-building, Community Crisis Stabilization, Mobile Crisis Response, ADHD Testing, Life Skills Coaching, and other services as they arise.
The Referral Coordinator & Scheduler will complete a preliminary review of inquiries to ensure they meet criteria for services. From there, he/she/they will proceed with scheduling an assessment with an assessor on the team. Referral Coordinator & Scheduler is responsible for ensuring that electronic health record is set up and Medicaid eligibility is completed. For clients not meeting criteria, individual notifies referral source and / or client of disposition and makes referrals for other services. Individual follows up with clients who miss scheduled assessments and reschedules when appropriate.
This position is remote and works best for someone with flexibility in their days to be available when referrals come in either online or through telephone. Other administrative opportunities could be available for right candidate.
To start, position is 12-15 hours per week. This is a REMOTE, WORK FROM HOME POSITION. Pay is $23/hr. Candidate MUST live in the state of Virginia and be familiar with the Virginia mental health system.
