HOW YOU’LL MAKE AN IMPACT
As a Senior Market Research Analyst, you’ll have the opportunity to make a meaningful impact by helping advance the goals of USGBC and GBCI. In this role, you will establish and lead the processes, tools, and analytical foundation needed to deliver enterprise-level market intelligence across the built environment. Your work will provide future-facing insights into the state of industry, customer needs, market size, competitive landscape, regulatory, and sustainability trends that translate those findings into actionable recommendations that drive product development, portfolio strategy, marketing campaigns, and broader strategic business decisions across U.S. and global markets.
You’ll report to the VP, Product Management & Insights, and be part of a collaborative team environment where your contributions will help shape impactful outcomes. In this role, you will provide strategic enablement, collaborating closely with Product Management, Marketing, Innovation and Research, and Executive Leadership to ensure research priorities are aligned with high-value questions and investment decisions.
Key Responsibilities
- Research & Insights Strategy: Ensure constant prioritization of research initiatives based on business objectives; balance responsiveness to emerging questions with a focus on high-impact, strategic analyses. Evaluate and recommend external research tools and data partnerships (e.g., Qualtrics, SurveyMonkey, SEMrush, Factiva, LexisNexis) to expand data capabilities.
- Enterprise Market Intelligence: Monitor and forecast macro trends affecting the built environment (economic, regulatory, sustainability). Analyze competitor pricing, positioning, go-to-market strategies, and technological innovations to inform strategic positioning and identify growth opportunities.
- Market Research & Data Collection: Design and conduct primary research—including surveys, interviews, focus groups, and workshops—to generate proprietary insights. Leverage secondary research sources (industry reports, databases, regulatory filings) to build a holistic view of market size, customer segments, buyer personas, and industry trends.
- Advanced Analytics & Forecasting: Use statistical and data-modelling tools (e.g., Excel, SPSS, SAS, R, Python, SQL) to analyze large quantitative and qualitative data sets. Apply forecasting methods to anticipate demand, revenue potential, and customer behavior across product lines.
- Data Visualization & Communication: Develop dashboards, charts, and executive-level reports that translate complex findings into clear narratives. Present insights to cross-functional stakeholders, guiding product roadmaps, marketing strategies, and investment decisions.
- Process & Infrastructure: Establish core market research and insights processes, frameworks, and standards across the organization for all types of research including product, marketing, and customer/user research to be used by product management, marketing, and customer support teams.
- Cross-Functional Collaboration: Partner with Product Managers, Marketers, Finance, and Market Transformation teams to integrate market intelligence into go-to-market plans, positioning, and product development. Provide thought leadership to external communications when appropriate (white papers, blog posts) without taking on executional marketing duties.
- Continuous Improvement: Stay current on data-privacy regulations and research best practices. Maintain knowledge of emerging technologies (e.g., generative AI) and sustainability standards impacting the industry.
Assessment Notice
- Candidates who advance in the interview process will be required to complete an assessment, more details will be provided as the time approaches.
REQUIRED QUALIFICATIONS
Experience
- 7+ years of experience in market research analysis, market analysis, competitive intelligence, business analytics, including hands-on use of statistical software and data-visualization tools
- Demonstrated experience with market sizing, segmentation, competitive analysis, and trend synthesis
- Experience supporting or informing product strategy, portfolio planning, or investment decisions
- Experience working with third-party research databases and external intelligence partners
- Strong analytical skills and critical thinking skills
- Excellent written and verbal communication skills with the ability to translate complex data into clear insights and recommendations, including experience presenting insights to senior stakeholders
Education
- Bachelor’s degree required; a degree in business analytics, marketing, economics, data science, statistics, sustainability, real estate, urban planning, or a related field is preferred
- An advanced degree (MBA, or similar) is a plus
Technology/System(s)
- Proficient with analytical and data visualization tools, such as SQL, R, Python, Microsoft Excel, Tableau, Power BI, or similar.
- Experience with market research tools such as Qualtrics, SurveyMoney, Survey Vista, or similar
Skills
- Familiarity with real estate, sustainability, construction, infrastructure, or adjacent markets, including regulatory and market drivers
- Strong judgment and prioritization skills; comfortable operating in ambiguous, fast-moving environments
- Collaborative mindset and ability to work effectively with Product Managers and cross-functional partners
- Experience with market research tools such as Qualtrics, SurveyMoney, Survey Vista, or similar
Certifications
- Certified Analytics Professional (CAP) is preferred
Language
ABOUT OUR TOTAL REWARDS PACKAGE
Salary
Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range.
Benefits
We offer you:
- Competitive compensation
- 401(k) with employer matching
- Professional development reimbursement
- We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible for the $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims
- Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s
- 6 weeks paid renewal leave after 7 years of continuous service
LOGISTICS
Location: This position is remote in the U.S. or hybrid if you reside near in Washington, D.C.
Work Schedule: Monday – Friday, 9 AM to 5:30 PM in your time zone
Travel %: Up to 5% for in-person meetings and relevant conferences.
EEO STATEMENT
U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.
ABOUT US
U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED—the world’s most widely used green building rating system— and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity.
Green Business Certification Inc. (GBCI) is the world’s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, PERFORM, SITES, and TRUE Zero Waste.
We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development.
Our Global Impact
- Over 120,000 LEED-certified commercial projects worldwide
- Millions of square feet of certified healthy, efficient, low-carbon space
- Recognition in 180+ countries for innovation in green building and business practices
Why Join Us?
At USGBC and GBCI, you’ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer:
- A purpose-driven, inclusive culture
- Opportunities to grow your career and take ownership of meaningful work
- A chance to make a measurable impact on global sustainability efforts
- We’re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment.
Meet Our Leaders and Learn More about our Mission:
Culture and Values Statement
Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.
