Operations Manager

Who we are looking for...

An Operations Manager to help execute the strategic operations of our Axxess Operations Team. This role will ensure that our business units are well-coordinated and productive by managing operations processes, leveraging technology to streamline workflows and supporting our people through operational excellence. The area of responsibility for this role varies thus requires a range of knowledge in various operational functions. 

What you will experience...

• A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day. 
• Professional development for career growth and advancement 
• Competitive compensation with a full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays

Who we are… 

Axxess is the leading global technology platform, transforming how care is delivered in the home. Trusted by more than 9,000 organizations worldwide, its robust ecosystem empowers healthcare professionals to deliver exceptional care to more than 7 million patients. Its AI-powered solutions drive efficiency, reduce costs and help improve outcomes, while its commitment to compliance and security is backed by industry-leading certifications. We bring life-changing technology to healthcare, impacting the way people work, learn, and grow their business. Our edge does not come from our technology, it comes from our people. We work as one team with a common goal to create shared success benefiting everyone. Axxess fosters a collaborative culture that fuels innovation and excellence and is recognized nationally as a “Best Place to Work.”

What you will do…

• Develop and oversee workplace operations strategies, policies, and procedures
• Lead day-to-day office operations ensuring a consistent, high-quality employee experience
• Forecast operational needs, budget for supplies and services, and manage vendor contracts
• Implement process improvements to increase efficiency and cost effectiveness
• Partner cross-functionally (with Sales, Marketing, IT, People, Talent Acquisition, Accounting, etc.) to execute seamless events and processes
• Ensure the accuracy and security of administrative records, access systems, and logs
• Build strong partnerships with building management, security, vendors, and leadership teams to align operational priorities and processes
• Help ensure operational compliance with safety standards, emergency procedures, and building protocols

What you bring…

• Bachelor's degree in a related field required, Master's degree is a plus
• Software industry and/or SaaS experience preferred
• 5+ years of operational experience required
• In-depth knowledge of multiple operational functions and principles, including finance, customer service, employee management, etc.
• Proven ability to plan and manage operational process for maximum efficiency and productivity
• Demonstrate ability to solve problems and anticipate customer needs
• Strong oral and written communication skills
• Demonstrable proficiency with Microsoft Suite
• Desire and ability to work effectively in an entrepreneurial and dynamic environment
• Demonstrate ability to organize, set and implement priorities and manage multiple tasks
• Strong interpersonal and professional skills
• This is a 100% on-site position in our Dallas office - this is not a remote role

Axxess is an equal opportunity employer and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!  

*NO AGENCIES OR THIRD PARTIES PLEASE*

LI-KJ1