Accounts Receivable

This is a remote position.

SUMMARY

The Accounts Receivable (AR) Collections Specialist is responsible for managing and collecting outstanding receivables from authorized dealer accounts across the United States. This role plays a critical part in optimizing working capital, reducing DSO, and minimizing bad debt risk in a fast-paced, private equity–backed wholesale distribution environment. 

The ideal candidate combines strong customer relationship skills with disciplined credit control practices and a data-driven approach to collections performance.

JOB RESPONSIBILITIES

• Accounts Receivable & Collections
  
• Proactively manage a portfolio of assigned dealer accounts to ensure timely payment of invoices.
  
• Conduct outbound collection calls and email follow-ups on past-due balances.
  
• Monitor aging reports daily and prioritize collection efforts based on risk and materiality.
  
• Resolve invoice disputes by coordinating with sales, customer service, shipping, and operations.
  
• Negotiate payment plans when appropriate while protecting company interests.
  
• Place accounts on credit hold in accordance with company policy and escalate high-risk accounts.
  
• Credit & Risk Support
  
• Assist with credit reviews of new and existing dealer accounts.
  
• Monitor credit limits and payment trends; recommend adjustments as needed.
  
• Identify early warning signs of dealer distress and escalate to management.
  
• Support documentation and compliance with credit insurance (if applicable).
  
• Reporting & Performance Metrics
  
• Maintain accurate AR aging and collection notes in ERP system.
  
• Track and report key KPIs including:
  
• Days Sales Outstanding (DSO)
  
• Aging bucket trends
  
• Past-due percentages
  
• Bad debt exposure
  
• Provide weekly updates to management on high-risk accounts.
  
• Cross-Functional Collaboration
  
• Partner closely with Sales to balance growth objectives with disciplined credit control.
  
• Work with warehouse/logistics teams to resolve shipping discrepancies impacting payments.
  
• Support month-end close by reconciling AR subledger and assisting with reserve analysis.
  

QUALIFICATIONS

• Required
  
• 2+ years of accounts receivable or commercial collections experience, preferably in wholesale distribution.
  
• Experience managing high-volume dealer or B2B accounts.
  
• Strong understanding of credit risk and aging analysis.
  
• Proficiency in ERP systems (e.g., SAP Business One, Microsoft Dynamics GP).
  
• Advanced Excel skills (pivot tables, aging analysis, reporting).
  
• Excellent verbal and written communication skills.
  
• Preferred
  
• Experience in building materials, flooring, tile, or related wholesale industries.
  
• Experience in a private equity–backed or high-growth environment.
  
• Experience with Microsoft Dynamics GP Version 18 (Great Plains 2021)
  
• Knowledge of lien rights, NTOs (Notice to Owner), or construction-related payment structures is a plus.
  

JOB REQUIREMENTS

• Should be willing to accept a long-term work-from-home arrangement.
  
• Should be amenable to a permanent night shift schedule.