Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
People Leadership & Talent Development
Leads, coaches, and develops a team of Professional Services Executives, fostering high performance, accountability, and professional growth.
Provides ongoing performance management, mentoring, and career development aligned to Professional Services standards and expectations.
Ensures PSEs are equipped to manage complex customer relationships, executive-level communications, and cross-functional delivery.
Acts as a role model and player‑coach by stepping into the PSE role when coverage, escalation, or expertise is required.
Program & Delivery Oversight
Oversees planning, execution, and governance of all assigned PSE‑led engagements, ensuring alignment with defined scopes of work, success metrics, and customer objectives.
Monitors the health and status of all active engagements, proactively identifying risks, issues, and dependencies, and supporting PSEs in mitigation and resolution.
Ensures consistent application of Professional Services delivery methodologies, project management standards, and quality expectations.
Serves as an escalation point for complex delivery, relationship, or performance issues.
Customer & Stakeholder Management
Maintains regular communication with customers, internal leadership, and cross‑functional delivery partners to ensure alignment and transparency.
Supports PSEs in building and sustaining executive‑level customer relationships focused on long‑term value, retention, and expansion.
Partners closely with Sales, Solution Leadership, Project Management, and other stakeholders from pre‑scope through post‑implementation execution.
Financial & Resource Management
Oversees resource planning, workload balancing, and capacity management across the PSE team.
Manages consolidated and personal oversight of budget planning, forecasting, and financial reporting for assigned engagements.
Allocates financial and personnel resources to ensure delivery commitments, margin expectations, and customer outcomes are met.
Monitors consumption, financial performance, and contractual alignment across the PSE portfolio.
Process, Quality & Continuous Improvement
Ensures adherence to Professional Services quality standards, workflows, and governance processes.
Identifies opportunities for process improvement, operational efficiency, and scalability across PSE engagements.
Partners with leadership to evolve delivery models, tools, and best practices to support growth and consistency.
Supports change management and adoption efforts for new programs, offerings, and ways of working.
Bachelor’s degree or equivalent experience required; Master’s degree (MBA, MHA, or similar) preferred.
Minimum of 7–10 years of experience in healthcare services, professional services, or consulting, including leadership of client‑facing teams.
Demonstrated experience leading complex, multi‑site healthcare or enterprise engagements.
Strong people leadership capabilities with a proven ability to coach, develop, and retain high‑performing professionals.
Experience with financial planning, forecasting, and portfolio‑level performance management.
Excellent executive communication, organizational, and analytical skills.
Ability to operate effectively in matrixed, cross‑functional environments.
Travel requirements of 60% to 75%.
Clinical or healthcare operations background (e.g., oncology, enterprise healthcare services).
Experience serving as account success, executive partnership, or senior client delivery role.
Strong understanding of change management, performance metrics, and governance models.
Comfort stepping into direct client‑facing roles as needed to support delivery or escalation.
High degree of accountability, responsiveness, and executive presence.
#LI-Remote
The expected compensation for this position is:
$103,500 - 147,500
Factors which may affect starting compensation within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Siemens Healthineers offers a variety of health and wellness benefits including a flexible benefits plan, Defined Contribution Pension Plan, Registered Retirement Savings Plan matching contributions, plus a competitive paid time off program including vacation, company holidays, sick leave, and parental leave (all subject to eligibility requirements).
This information is provided per required laws and regulations. Applicants should apply via Siemens Healthineers external or internal careers site.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.
Employment Opportunity Statement: Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
Accessibility: Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
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