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EverPro: Head of Engineering – Payments

Roles & Responsibilities

  • 10–15 years in software engineering with 4–6 years in engineering leadership at director level or above, preferably in payments-focused or multi-product SaaS environments
  • Direct experience owning a payment gateway or payment processing platform at scale (ideally $5B+ annual transaction volume)
  • Hands-on payments infrastructure experience (gateway architecture, ACH processing, credit card networks, settlement, reconciliation) with deep integration to major processors (Stripe, Worldpay, Braintree, Adyen)
  • Security/compliance leadership including PCI DSS Level 1 certification and SOC 2 Type II ownership; familiarity with NACHA; SOX/HIPAA exposure a plus

Requirements:

  • Lead and scale a high-volume, multi-product payments division, setting technical strategy and owning delivery outcomes; report to the CTO and participate in executive leadership
  • Manage a cross-functional engineering organization of 25–50+ people, including software engineers, QA, DevOps/cloud, and security; oversee distributed/nearshore teams
  • Own payments infrastructure and gateway platform architecture, ensuring high availability, performance during peak loads, and deep integration with major processors
  • Drive security, compliance, and audit readiness (PCI DSS Level 1, SOC 2 Type II); oversee NACHA requirements and budgeting/ROI for the function

Job description

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en 

EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.

 

Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.

Role Context

Senior engineering leader for a high-volume, multi-product payments division within a SaaS company. Reports to the CTO; sits on or adjacent to the executive leadership team.

Core Qualifications

Experience

  • 10–15 years in software engineering, with at least 4–6 years in engineering leadership at the director level or above
  • Direct experience owning a payment gateway or payment processing platform at scale — ideally $5B+ in annual transaction volume
  • Background in multi-product SaaS environments, particularly vertical SaaS or embedded payments

Technical Depth

  • Hands-on background in payments infrastructure: gateway architecture, ACH processing, credit card networks, settlement, reconciliation
  • Deep integration experience with major payment processors (Stripe, Worldpay, Braintree, Adyen, or equivalents)
  • Strong cloud engineering foundation (AWS/GCP/Azure); comfort with distributed, high-availability systems designed for transaction peak loads
  • Security-first engineering mindset with understanding of encryption, tokenization, and fraud surface area

Compliance & Regulatory

  • Must have personally led or co-led PCI DSS certification (Level 1 preferred) and recurring audits
  • SOC 2 Type II ownership strongly preferred
  • Familiarity with NACHA operating rules for ACH; SOX and/or HIPAA exposure a plus
  • Track record of audit cycles with clean findings

Leadership Profile

Team Scale

  • Has managed cross-functional engineering orgs of 25–50+ people including software engineers, QA, DevOps/cloud, and possibly security
  • Experience managing distributed or nearshore teams — Colombia, LATAM, or Eastern Europe exposure a strong differentiator

Organizational Influence

  • Operates comfortably as a peer to product, operations, and compliance leaders — not just a delivery executor
  • Can translate technical strategy into business outcomes; fluent in budget ownership ($3–5M+ opex) and ROI framing
  • Has contributed to executive-level strategic decisions, not just carried them out

Delivery & Operations

  • Demonstrated ability to run high-performing teams with strong engineering fundamentals: code quality, CI/CD, observability, incident response
  • Experience with M&A integration or multi-product platform consolidation is a plus given the EverCommerce context

Where: Remote, US (periodic travel required)

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

  • Continued investment in your professional development

  • Day 1 robust health and wellness benefits, including an annual wellness stipend

  • 401k with up to a 4% match and immediate vesting

  • Flexible and generous (FTO) time-off

  • Employee Stock Purchase Program

Compensation: The target base compensation for this position is $200,000 to $230,000 USD per year with a variable component in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

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