Territory Manager - Outside Sales

Aeroflow Health – Territory Manager - Outside Sales

LOCATION: Connecticut and Western Massachusetts - Remote

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S.

As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer by making constant improvements to our office spaces, thus better the everyday lives of the employees that work so hard to service our patients.

For years, patients and physicians have trusted Aeroflow to provide equipment and supplies through insurance. In order to lower healthcare costs and allow people to take control of their own therapy, our team was launched to provide the lowest allowable prices of the highest quality supplies. Our mission is to help patients live better by providing resources, services, equipment and supplies needed to easily navigate their home medical journey.

The Opportunity

Aeroflow Health is looking for an ambitious and hardworking Territory Manager to help us increase our sales revenues and drive customer relationships within an assigned geographical area. Within Aeroflow, our team comprises roughly 100 people across internal and remote positions throughout the country. 

• We are focused on increasing access to sleep therapy for patients and streamlining the process for providers and their staff.
• Providers (MDs, NPs, PAs, MAs) send the referrals and the individual patients are our end users.
• We collaborate with our internal counterparts, we offer best in class customer service and patient care across the
• Focus on Pulmonary, Cardiology, ENT, Neurology, and Primary Care practices.

Your Primary Responsibilities

We are currently seeking a Territory Manager - Outside Sales. The TM is typically responsible for:

• Visiting 10-20 accounts daily across their territory.
• Meeting and connecting with the relevant referral sources in their territory
• Driving business
• Hosting “lunch and learn” meetings with providers and their staff
• Answering calls/emails/texts from providers and their staff to answer questions, manage expectations and support them as needed.
• Working closely with your internal counterparts to ensure referral sources are happy as well as patient success
• Physical activities include lifting 20+ pounds, walking to and from your car and an office building, walking up stairs (as needed).
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

#OSR-1

Skills for Success

The following are key traits and indicators of success in this role:

• Self-motivated
• The ability to communicate effectively
• A background in sales or customer service
• Proven ability to scale a business
• An altruistic mindset
• Curiosity
• Thick skin - “No”, “Not now”, “I’m busy”, “we already have a solution” - don’t phase you and are taken in stride
• Determination
• A competitive nature
• Ability to develop and maintain relationships

Requirements

You will need:

• A car
• Sales or customer service experience (2+ years preferred)
• General technical skills and fluency - we use G suite, but understanding zoom, teams, Microsoft office, etc.
• Strong orator skills
• To be fluent in English and have the ability to communicate effectively.

Not required but ideal

• The ability for overnight travel up to 10% of the time

What we look for

We are looking for highly motivated and talented individuals who have the ability:

• To think outside the box
• To think critically
• To understand and effectively meet the energy of the person you are selling with/talking to
• To problem solve
• To work as both a sole contributor and part of a team.

What you can expect

Team and culture

• A patient first environment
• 3 C’s - Customers, Coworkers, Community
• A culture of winning - plenty of room at the top!
• Room to grow
• Flexibility in your schedule - you make your own

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

•   Family Forward Certified
•   Great Place to Work Certified
•   Inc. 5000 Best Place to Work award winner
•   HME Excellence Award
•   Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification