Account Manager (LATAM Focus) at BETER

BETER is an international product group of companies operating in the B2B segment, specializing in fast sports and esports tournaments and technological solutions for their distribution.

BETER is the exclusive rights holder of tournament products, broadcasting rights, and official data, and ensures their organization through professional tournament operators, including Setka Cup and ESportsBattle, which conduct official sports and esports events in accordance with established standards and under the auspices of relevant federations and regulatory requirements.

We are looking for a proactive and results-driven Account Manager to join our growing team. You will be the primary point of contact for our partners in the LATAM region, ensuring they get the most out of our fast-paced sports and esports content.

Your mission is to manage the full lifecycle of our clients - from the final stages of sales and technical onboarding to long-term performance optimization and upselling.

Responsibilities:

• Onboarding & Launch: Lead the integration process for new operators, coordinating between our Engineering, BA, and Supervising teams to ensure a smooth "Go-Live."
• Relationship Management: Build strong, trust-based relationships with key stakeholders at Tier-1 and Tier-2 sportsbooks.
• Performance Analysis: Monitor daily consumption (PPE) and revenue share (RS) performance. Identify gaps in content placement and resolve discrepancies.
• Strategic Growth: Proactively upsell new disciplines and tournaments, ensuring our content is ranked competitively on the client’s platform.
• Financial Oversight: Manage monthly revenue reconciliations, payment control, and invoicing processes.
• Crisis Management: Act as an escalation point for technical issues (e.g., video streaming, odds feed) and coordinate with the 24/7 Supervising team.

Requirements:

• 2+ years of experience in B2B Account Management or Sales Support within the iGaming/Sportsbook industry.
• Fluent English with professional working proficiency in Spanish or Portuguese (mandatory).
• Strong technical mindset with the ability to work confidently with API documentation, WebViews, and CRM systems (e.g. Pipedrive), and communicate effectively with engineering teams.
• Data-driven approach: experience analyzing GGR, Turnover, and performance metrics to identify trends and support business decisions.
• Ability to work remotely while aligning with the LATAM time zone.

We offer:

• Flexible work schedule.
• Paid sick leave.
• 20 working days of paid vacation.
• Competitive and timely payment for services.
• Personal mentoring and coaching.
• Team building and corporate events.
• Paid child care leave.