Key Facts

Remote From:

Freelance

English

Hard Skills

Stakeholder Communications Client Services Project Management Digital File Management Salesforce Escalation Management Evernote Computer Systems Project Management Regulatory Compliance Change Management Customer Success Management Meeting Facilitation Change Tracking Data Collection Product Knowledge Trust Administration Organizational Structure

Other Skills

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Microsoft Excel
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Virtual Teams
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Operations
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Progress Reporting
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Desktop Computing
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Accountability
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Communication
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Time Management
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Teamwork
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Detail Oriented
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Relationship Building
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Problem Solving

Roles & Responsibilities

Bachelor's degree or equivalent experience
Healthcare Revenue Cycle experience is preferred
Proficiency with OneNote, Excel, and Teams
Salesforce experience

Requirements:

Review and verify required documents and coordinate onboarding tasks with clients and internal teams to ensure successful implementation
Conduct client onboarding meetings, prepare agendas, and collect and distribute documentation
Collect relevant client information to set up client accounts
Maintain the status of onboarding tasks, update required applications, and communicate changes to stakeholders

Experian

Information Technology & Services

About Experian

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian. Read more at https://www.experianplc.com/careers/ Please note only shortlisted candidates will be contacted Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age.

Company type: XLarge

Industry: Information Technology & Services

Founded: 2018

Company size: 10001

Website LinkedIn See all jobs →

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As Client Onboarding Consultant you will execute and manage the set up of clients, users, products and payers based off contract, SOW and STI. You will be accountable for the entire client set up, collection of required documentation, clear documentation of status of process, meeting the expected timeline without delaying implementation and ongoing client success, raising any concerns with scope and deliverables to management. You will report to our Client Onboarding Supervisor.

You will:

Review and verify the accuracy of all required documents, and work with clients and our teams to perform all required tasks for Onboarding clients and a successful implementation
Conduct Onboarding client meetings, prepare and distribute agenda meeting minutes and documentation collection, to clients
Collect relevant client information to set up client accounts
Participate in all required meetings (internal and external) to support the Onboarding of a client
Maintain and share the status of assigned Client Onboarding tasks, and update all required applications
Document, obtain approvals, and track all changes affecting client Onboarding, and communicate changes and events to concerned parties
Promote any issues/concerns relating to assigned Client Onboarding to Leadership for guidance and direction
Develop healthy relationships, build trust and transparency, and promote loyalty with clients and other teams
Maintain and sustain performance expectations
Help with other assigned responsibilities as requested by Leadership

You will work a Central Time Zone schedule. This is a REMOTE role that can be located anywhere in the United States.

Qualifications

Bachelor's degree or equivalent experience
Healthcare Revenue Cycle Experience is preferred
Proficiency with OneNote, Excel, and Teams
Salesforce experience
Basic knowledge of project management methodology and software tools, of computer systems, processes and PC desktop applications, of business unit products and operations, and of legislation and regulations, affecting business unit industry
Limited Travel required

Additional Information

Benefits/Perks:

Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote This is a remote position.

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