Senior IT Analyst

Overview:

Summary

The Senior IT Analyst will support the GIS team, assist with training solutions for stakeholders, and leverage expertise in ArcGIS and Python scripting for automation and analysis.

 

Responsibilities:

What You'll Do:

• Tier 1 help desk support, resolving common user tickets/issues, creating / maintaining documentation for workflows, and escalating more complicated issues.
• Assist with geospatial data engineering and workflows that make enterprise data available to both Enterprise and Online ArcGIS environments.
• Design and deliver periodic trainings on ArcGIS Online, ArcGIS Earth, ArcGIS Pro, and other ArcGIS toolsets to the FAA’s geospatial community.
• Publish and maintain CDO curated content within the Enterprise and AGOL environments.
• Assist with user maintenance, report generation, and other administrative tasks as necessary.

 

Qualifications and Education:

Required Qualifications:

• Bachelor’s degree in Information Systems, Business Systems, Management Information Systems, IT Management, or other IT-related field.
• Minimum of 8 years of relevant work experience.
• Experience with maintenance of ArcGIS Online and Enterprise portals, including users, groups, custom roles, credits, and content
• Experience with automation patterns within Online and Enterprise (e.g. Python scripting, Data Pipelines, ArcGIS Notebooks)
• Experience with Python-based ArcGIS scripting libraries (arcpy, ArcGIS Python API), as well as other standard Python libraries common in general purpose, data engineering, and geospatial workflows
• Experience with ArcGIS Hub, Experience Builder, and other no-code app builders within the ecosystem
• Experience with Survey123, FieldMaps, and other mobile solutions within the ecosystem
• Ability to obtain and maintain a Public Trust Security Clearance.

 

Compensation:

The proposed salary range for this role is $****** to $******* USD. The salary range provided is a good faith estimate representative of all experience levels. Karsun considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.