Field Service Engineer, Software

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

** 본 포지션은 Varian Medical Systems Korea 법인 소속으로 채용되는 포지션입니다.

** This position is within the legal entity of Varian Medical Systems Korea, a Siemens Healthineers Company.

VARIAN MEDICAL SYSTEMS, A Siemens Healthineers Company

Imagine a world without fear of cancer. This vision drives everything we do. It inspires our mission to combine the ingenuity of people with the power of data and technology to achieve new victories against cancer.

These vision and mission drive us to develop, manufacture, and service hardware and software products for the treatment of cancer with radiotherapy, stereotactic radiosurgery, stereotactic body radiotherapy, proton therapy, and brachytherapy.

Field Service Engineer – Software

In this job role, you will support and maintain a wide range of Varian’s Oncology Information System (OIS) and Treatment Planning System (TPS) Products according to customer’s technical/system environment and company procedures to ensure that customer’s system always operates efficiently. 

Job Descriptions

• Perform maintenance of OIS and TPS Software Products in order to ensure systems are systematically updated and operate properly at all times to full customer satisfaction.

• Instruct and support customers in systems maintenance and in basic operation of OIS and TPS Software Products, to ensure customers/users are self-sufficient in operation their equipment.

• Install OIS and TPS Software Products for Varian Medical Systems equipment, according to company procedures and customer’s technical and systems environment, in order to ensure that all Varian Products function properly.

• Maintain a high degree of professional knowledge and safety consciousness according to Varian Medical Systems guideline in order to perform activities under the safest working conditions

Education and Experience

• Degree holder of computer engineering, information technology, related fields or equivalent practical experience.

• Practical knowledge in computer architecture and networking.  Advanced knowledge of Microsoft Windows based operating system is required. Understanding of computer network and computer virtualization are helpful for configuration and support of the systems.

• Minimum 3 years’ experience in field service, medical field service is preferable.

Required Skill Set and Qualifications

• Fluency in the local language (Korean) and English, in both written and spoken. 

• Mindset of customer centric and service

• Articulate and skilled in interpersonal communication

• Willing to travel extensively

• Home based position, however, working on office and non-office hours as required to support the customers

Working Location: Busan

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.