Information System Support Engineer in Lisbon (m/f/d)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks.

We are looking for an Information System Support Engineer who will be the primary contact for Varian Medical Systems (VMS) customers regarding Oncology network.

Main functions are:

• Troubleshooting, diagnosis and repair all Varian Medical System (VMS) equipment, including preventative maintenance, installations and upgrades per VMS guidelines.
• Support of incoming customer calls.
• Assessment of urgent customer requests and follow-through to completion.
• Ability to understand and recognize the need to escalate incidents when necessary or request additional assistance from more tenured representatives.
• Capacity to develop and maintain strong customer relationships by strong written and verbal communication skills.
• Reporting according to VMS procedures.

For this challenging key position, the requirements are:

• Knowledge of and professional experience with server software and operating systems.
• Knowledge of and professional technical experience with micro-computers/PC based systems.
• Knowledge in virtualized server environments.
• Knowledge in Citrix managed applications.
• Network analysis test equipment.
• Customer focused attitude.
• Ability to learn.
• Self-motivation. Well organized.
• Articulate and skilled in interpersonal communication.
• Fluency in Portuguese and English, both written and spoken.
• Spanish language is a plus.

At Varian, our culture is centered on fostering the creative potential of every employee through teamwork and collaboration. Our technologies touch millions of lives every day, and this inspires us to do our best work – every day. By using your talent, ambition and creativity, you can build a career that allows you to make a real difference in people’s lives.

We look forward to receiving your application and CV. Job Code R-26960.

Please apply via the Careers section in your personal Workday or contact our Talent Acquisition Specialist, Mr. Ivan Sousa, at ivan.sousa@siemens-healthineers.com

#LI-REMOTE

#LI-OSI

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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