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HR Business Delivery Advisor

Role overview

Qualifications

  • Bachelor's degree in human resources management, Business Administration, or related field
  • 3+ years of experience in an HR role, preferably in a global organization
  • Experience in Employee Relations, including performance management and restructuring activities
  • Fluency in French and English

Responsibilities

  • Manage and resolve complex Tier 3 HR inquiries and issues, delivering high-quality service in alignment with global HR standards and best practices
  • Provide performance guidance and engagement counseling to managers and employees to support a positive, productive, and inclusive work environment
  • Deliver comprehensive employee relations services, including handling performance management processes, creating and monitoring performance improvement plans (PIPs), and conducting thorough workplace investigations
  • Support in-market talent initiatives, including the planning and execution of both small- and large-scale organizational restructurings

About the company

Syneos Health logo

Syneos Health

Contract Research Organizations (CRO)

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. We bring together a talented team of professionals with a deep understanding of patient and physician behaviors and market dynamics. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. Syneos Health supports a diverse, equitable and inclusive culture that cares for colleagues, customers, patients, communities and the environment.

Company details

Company typeLarge
IndustryContract Research Organizations (CRO)
Company size10001

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Job description

HR Business Delivery Advisor

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

  • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
  • We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. 

Job Responsibilities

Job Summary:

Handles transactional and operational HR activities across multiple functional areas, including hiring, termination, labor law compliance, contract management, trainee programs, expatriate management, and retirement processes. Maintains personnel records and prepares statistical reports on employee demographics and skills inventory. Coordinates with external agencies such as government bodies, insurance companies, and unions. Oversees the implementation of total rewards programs.

Core Responsibilities:

  • Manage and resolve complex Tier 3 HR inquiries and issues, delivering high-quality service in alignment with global HR standards and best practices.
  • Provide performance guidance and engagement counseling to managers and employees to support a positive, productive, and inclusive work environment.
  • Deliver comprehensive employee relations services, including handling performance management processes, creating and monitoring performance improvement plans (PIPs), and conducting thorough workplace investigations.
  • Support in-market talent initiatives, including the planning and execution of both small- and large-scale organizational restructurings.
  • Collaborate with Regional Governance PSN Team, working closely with a diverse, global/regional team to ensure alignment with organizational goals, direct in-market support and delivery at scale around the world
  • Leverage the tiered HR service delivery model by promoting and reinforcing employee and manager self-service tools to enhance the efficiency and effectiveness of HR support.

Qualifications:

  • Bachelor's degree in human resources management, Business Administration, or related field
  • 3 +years of experience in an HR role, preferably in a global organization.
  • Strong understanding of HR processes and best practices.
  • Experience in Employee Relations, including performance management and restructuring activities.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively within a global team.
  • Proficient in utilizing data analysis tools and techniques.
  • Basic understanding of how to communicate data and analytics findings.
  • Strategic thinking and problem-solving abilities.
  • Experience in managing cross-cultural teams and understanding global HR practices.
  • Fluency in French and English is required

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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