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Field Service Engineer (Contractor)

Roles & Responsibilities

  • Bachelor's degree in electronics, engineering, or a related field.
  • Less than 3 years of experience in a relevant medical/field service role; fresh graduates welcome.
  • Strong communication skills and a collaborative, team-oriented mindset; proficient in Korean and intermediate English.
  • Willingness to travel up to 90% within Korea and a valid driver's license with an acceptable driving record.

Requirements:

  • Provide high-quality technical service including repair, installation, preventive maintenance, remote support, and training for Leica Microsystems instruments, ensuring demo instruments are fully functional.
  • Follow Leica's standard work processes; complete service tasks, debrief field service reports, and submit all required CRM documents; coordinate with Sales, Applications Specialists, and Service Admin to ensure SLA compliance.
  • Promote and actively participate in generating service contract opportunities for internal and external customers.
  • Provide inputs to improve product reliability and deliver feedback to business units and field service teams.

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions.  With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer is responsible for Leica microsystems instruments (Mainly Medical microscope) overall field service timely, accurately with professional manners to customers.

This position reports to the Service Manager and is part of the Field service department located in Seoul and will be working remotely to cover domestic Leica customers.

In this role, you will have the opportunity to:

  • Provide high‑quality technical service including repair, installation, preventive maintenance, remote support, training, and more—in a timely, accurate, and professional manners to customers; ensure Demo instruments are fully functional and provide inputs to improve product reliability while delivering feedback to business units and field service teams.
  • Follow Leica’s standard work processes to complete all service tasks, including proper debriefing of field service reports and submission of all required documents in the CRM system; work closely with Sales, Application Specialists, and Service Admin to ensure service quality complies with the agreed SLA.
  • Promote and actively participate in generating service contract opportunities for both internal and external customers.

The essential requirements of the job include:

  • Bachelor’s degree in electronics, engineering, or a related major, with less than 3 years of experience in relevant (medical) fields;
  • fresh graduates are welcome Strong communication skills and a collaborative, team-oriented mindset
  • Proficient in Korean and intermediate-level English speaking and writing skills

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

  • 90% Travel required within Korea
  • Must have a valid driver’s license with an acceptable driving record
  • Ability to lift, move or carry equipment up to 22Kg

It would be a plus if you also possess previous experience in:

  • Medical instruments field service experience is plus
  • Good English skill is plus

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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