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Cold Caller

Key Facts

Remote From: 
Freelance
English

Other Skills

  • Needs Assessment
  • Non-Verbal Communication
  • Communication
  • Active Listening
  • Time Management
  • Teamwork
  • Self-Discipline
  • Detail Oriented
  • Goal-Oriented
  • Prioritization
  • Social Skills
  • Self-Motivation

Roles & Responsibilities

  • Proven work experience as a virtual Cold Caller/Telemarketer or relevant role
  • Working knowledge of CRM software and telephone systems
  • Clear and concise communicator with neutral English accent and effective verbal communication skills
  • Self-disciplined, organized and capable of meeting daily/monthly targets with limited supervision

Requirements:

  • Cold call prospects to sell the client's products and services and present their benefits
  • Provide product feature and pricing information and demonstrate value
  • Ask pertinent questions to understand customer requirements and move conversations toward an appointment
  • Generate leads through various channels and maintain accurate call logs in the CRM

Job description

Position: Cold Caller

Number of hours: TBA

Schedule: TBA
Work Location: On site; Lagro, Quezon City

Tasks required:

  • Cold call prospects to sell the products and services of the client
  • Provide information about products features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customers requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Upsells customers to larger products, more extensive packages, or higher priced services
  • Keep detailed record of call logs and enter data accurately and consistently into the company's database
  • Must have the ability to create responses aligned with the company's messaging and drive the conversation to an appointment
  • Generate and source out leads through various channels
  • Other ad hoc tasks that would be assigned

Requirements:

  • Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to call, connect, and interact with potential customers
  • Knows how to craft responses and do meaningful conversations
  • Very particular on the process of sourcing out leads and what tools to use
  • Clear and concise communicator with a neutral English accent and effective verbal communication skills
  • Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
  • Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
  • Ability to work independently and in a team-oriented environment

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