Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Cardiac Surgery Case Management Systems Clinical Supervision Help Desk Support Cross-Functional Collaboration Medical Sales Customer Complaint Resolution Clinical Informatics Competitive Analysis Consultative Selling Demonstration Skills Patient Diary Product Launch Readiness Merchandise Displays Data Collection Stakeholder Engagement Radiation Detectors Medical Sales

Other Skills

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Collaboration
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Presentations
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Adaptability
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Relationship Building
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Analytical Skills
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Teamwork
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Verbal Communication Skills
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Social Skills

Job description

At Recor Medical, we are pioneering Ultrasound Renal Denervation (uRDN) therapy to treat hypertension, the leading cardiovascular risk factor in the world. With our Paradise™ uRDN System, we’re on a mission to provide the millions of people who suffer from hypertension with a non-drug and minimally invasive option to lower their blood pressure. Join us on our journey and make a meaningful impact on the lives of people around the globe.

Job Summary:

The Clinical Specialist engages with doctors, nurses, and staff to educate on our products, support procedures, and identify appropriate activities to further the business. This position will work collaboratively with the Sales Territory Manager in their respective territories. They are also responsible for conducting hands-on demonstrations and in-services, support new program launch efforts and assisting the regional team in day-to-day activities that include trade show attendance, identifying new business opportunities, and supporting medical education.

Responsibilities and Duties:

Technical Support:
Represent ReCor Medical during cases to ensure customer and patient success with products and demonstrates expertise in troubleshooting techniques.
Fulfills the duties of a Cardiology Sales Executive in vacant territories and supports procedures as directed by the Commercial Team.
Assists CSE, as needed, when opening new accounts
Assists in product demonstration and troubleshooting at medical education events
Provide technical support when required for new product launches. This includes collection of data and support clinical sites.
Works to gather and share clinical feedback from the field to assist with product development and design review.
Works with the Quality department to help track device-related clinical feedback and complaints.
Educational Support:
Educates and trains physicians and hospital personnel on technical matters related to our products by conducting and/or coordinating:
One-on-one training sessions
In-service education programs
Seminars and/or outside symposium
Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
Provides clinical expertise/guidance to internal colleagues.
Sales Support:
Serves as an effective ReCor Medical representative to physicians and supports staff regarding products.
Meets with existing and potential customers to identify their clinical needs, goals, and requirements.
Use consultative selling techniques to identify potential sales opportunities within the account.
Responds to customer needs and reports customer complaints regarding products and service by developing and/or working with other personnel.
Builds rapport with all pertinent account stakeholders, including physicians, nurses, technologists, and administrators.

Requirements:

Clinical experience in cardiovascular procedures or at least 2 years of clinical case support.
Bachelor’s degree
Open to travel up to 50% of the time to various locations
Able to travel overnight 1-2+ nights a week depending on regional needs.
Able to work 7:30am-5pm, with flexibility for early mornings, evenings and weekends based on regional needs.
Possesses strong administrative skills to ensure all necessary paperwork associated with cases or follow-up, or associated with data collection is correct.
Ability to quickly learn and understand technical information and teach it to others.
Strong interpersonal skills and a team player.
Ability to build relationships with key stakeholders.
Excellent analytical and communication skills, both written and oral.

Salary Range: $110K- $125K (Annual Base Salary)

Pre-Employment Requirement

At Recor Medical, patient safety and compliance are at the heart of everything we do. To support these standards, employment for all field-based roles is contingent upon successfully completing a pre-employment background check and drug screen. These steps help ensure we bring the highest level of integrity and accountability to the physicians and patients we serve.

Radiation Safety Requirement

Certain field-based roles at Recor Medical require work in environments where radiation sources (e.g., x-ray equipment) are in use. Employees in these roles will be issued a personal dosimetry badge to monitor occupational exposure and are required to wear it in accordance with company policy and applicable regulatory standards. This program is designed to ensure compliance with federal and state regulations and to maintain radiation exposure at levels that are As Low As Reasonably Achievable (ALARA). Additional guidance and protective equipment, as necessary, will be provided as part of onboarding and ongoing safety training.

The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions.

Equal Employment Opportunity
At Recor Medical, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

Respecting your privacy is an essential part of the Company’s privacy program and we are committed to the proper handling of Personal Information collected or processed in connection with an Applicant’s application for employment, a Contract Worker’s work, or a Former Employee’s employment at Recor. Refer to our Applicant, Contract Worker & Former Employee Privacy Policy for more detail information.