Key Facts

Remote From:

Part time

Expert & Leadership (>10 years)

English

Hard Skills

Educational Outreach Event Scheduling Student Affairs Administration Data Protection Strategy Version Control Tracking Systems (Geolocation) Recruitment Strategies Email Marketing Recruitment Software Social Marketing Recruitment Software Qualitative Analysis Recruitment Consultancy Online Communication Organizational Structure Stakeholder Communications Problem Management

Other Skills

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Microsoft Excel
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Microsoft Office
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Professionalism
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Communication
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Adaptability
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Multitasking
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Time Management
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Detail Oriented
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Social Skills

Roles & Responsibilities

Highly organized with the ability to manage multiple projects simultaneously and prioritize effectively.
Excellent attention to detail and follow-through; strong written communication and proofreading skills.
Comfort handling sensitive information with discretion and care; proactive communication with internal stakeholders and external participants.
Proficient in Microsoft Office (especially Excel); able to learn new systems/tools; familiarity with qualitative research processes or participant recruitment workflows is a plus.

Requirements:

Coordinate participant outreach and recruitment for interviews, focus groups, and other qualitative studies, including screening, list-building, and outreach via email/phone.
Maintain up-to-date tracking systems for participant status, eligibility, outreach, and scheduling; ensure data hygiene, deduplication, version control, and consent documentation.
Manage study logistics and internal coordination, including drafting participant communications, providing recruitment updates to the project team, troubleshooting challenges, and coordinating with external vendors as needed.
Protect participant privacy and handle sensitive information with discretion, ensuring compliance with data privacy best practices.

Hanover Research

About Hanover Research

Hanover is a leading provider of research and analytics for thousands of organizations worldwide. Our company consists of researchers, analysts, and account professionals that provide clients with critical insights that drive success. As a full-service market research firm, we apply multiple research methodologies to best serve our clients’ needs– from surveys and focus groups to market scans and quantitative data analysis. Our unique service model allows us to be a true strategic partner to clients, delivering critical insights more quickly and at a lower cost than traditional firms. For more information, visit www.hanoverresearch.com. Follow us on Twitter @HanoverResearch. Our Clients: Hanover’s clients come in all shapes and sizes, from established global organizations, to emerging companies, to educational institutions. Their operating models are often lean, but their need for analytical rigor in decision making is equal to that of larger competitors. From CEOs and CMOs to Superintendents, Provosts, Chief Academic Officers and VPs of Finance, our research informs decisions at any level and across any department, capitalizing on our exposure to many industries and challenges. Our Employees: Hanover hires the best and the brightest talent available – from statisticians and survey experts to research generalists, and sales and account professionals. Our employees are smart, driven, and dedicated to helping our clients and each other succeed. To view current job openings, visit careers.hanoverresearch.com Our Service Model: Hanover is the only firm that provides custom market research for an annual fixed fee. Under this model, we have brought hundreds of researchers with a variety of industry and methodological expertise under one roof, allowing our clients to tap into their skills only for the time when their project requires it. Clients have the flexibility to quickly pivot from project to project, reprioritizing as organizational goals and needs change. Our model is powered by our research queue in which clients can request an unmetered number of research queries that are delivered one at a time.

Company type: SME

Founded: 2018

Company size: 201 - 500

Website LinkedIn See all jobs →

Job description

Hanover Research – Research Participant Coordinator, Qualitative Research – Part-time Temporary Opportunity

Arlington, VA

Remote Opportunity

Hanover Research seeks a Part-Time Temporary Research Participant Coordinator (RPC) to support the Higher Education Qualitative Research team. The RPC contributes to applied qualitative research that supports colleges, universities, and higher education organizations across a wide range of strategic and operational topics. The RPC plays a foundational role in enabling high-quality qualitative insights by ensuring participant recruitment and logistics are executed accurately, efficiently, and professionally.

The Research Participant Coordinator will be responsible for coordinating participant recruitment and study logistics for in-depth interviews, focus groups, and other qualitative studies. The Research Participant Coordinator works closely with qualitative researchers, project leads, and (when applicable) external panel vendors to manage recruitment workflows, maintain accurate tracking systems, and proactively communicate with both internal stakeholders and external research participants. This position requires strong attention to detail, excellent written communication skills, and careful handling of participant information in alignment with data privacy best practices.

Responsibilities

Participant Outreach & Screening

Review project goals and target audiences and support outreach strategies to reach suitable participants
Build and manage participant/sample lists in line with project requirements
Field screening instruments (within Calendly)
Recruit participants via email and, when necessary, phone outreach

Participant Tracking, Data Hygiene & Documentation

Maintain up-to-date, accurate systems to track participant status, eligibility, outreach status, and scheduling status
Ensure clean, secure handling of participant data (including removing duplications, version control, and consent documentation)

Study Logistics & Internal Coordination

Provide proactive recruitment and fielding updates to internal project team members
Draft and proofread participant communications (outreach emails and participant questions)
Monitor project status, troubleshooting recruitment challenges, and escalating risks early with appropriate context and recommended next steps
Coordinate with external recruitment vendors as needed
Use recruitment and scheduling tools to support smooth participant recruitment

Qualifications

Highly organized with the ability to manage multiple projects simultaneously and prioritize effectively
Excellent attention to detail and follow-through
Ability to work independently with minimal supervision while remaining communicative and proactive
Strong interpersonal skills and professionalism when interacting with research participants
Strong written communication and proofreading skills
Ability to anticipate needs, identify issues early, and propose practical solutions
Comfort handling sensitive information with discretion and care
Proficient in Microsoft Office, especially Excel
Comfortable learning new systems and tools
Familiarity with qualitative research processes or participant recruitment workflows is a plus

Education Requirements

Bachelor’s degree (or equivalent experience) preferred

Experience Requirement

0–3 years of relevant coordination/recruiting/scheduling experience a plus

Familiarity with higher education institutions and the higher education landscape a plus

Work Schedule & Availability (Temporary Role)

Expect to work up to 30 hours per week, with flexibility on specific hours worked based on project needs. Hours are flexible, with occasional time-bound needs. Kickoff calls occur 1–2 days per week, often between 10:00 AM and 2:00 PM ET; we aim to coordinate timing to support team availability.

Location

USA Remote

Office is located in Arlington, VA

#Remote #LI-Remote

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this opportunity at the company is $25.00-$35.00 per hour . Please note this compensation range is contingent on the candidate’s job-related knowledge, skills, and experience.

How to Apply

If you are interested in the prospect of working for a dynamic, growing company, we encourage you to submit your resume and cover letter. If available, you may also include a short professional writing sample (1–2 pages preferred).

Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at 202-559-0050 or via email recruiting@hanoverresearch.com All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

About Hanover

Hanover Research provides high-quality research & analytics through a cost-effective subscription model that helps corporate, higher education, and K-12 executives make informed decisions, identify and seize opportunities, and heighten their effectiveness. To learn more about Hanover Research, visit www.hanoverresearch.com.

Hanover Values

Business Building – We build our business quickly and intelligently and we help our clients do the same

Thought Leadership and Innovation – We strive constantly to deliver better information in a better way

Service – To our clients and our community, service is our guiding principle

Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best

Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves

Hanover Research provides equal employment opportunities to all employees and applicants for employment without regard to their race, color, creed, religion, national origin, gender, sexual orientation, gender identity or expression, disability, veteran status, age, marital status, familial status, genetic information, or status with regard to public assistance, or membership or activity in a local human rights commission, any other characteristic protected by applicable federal, state, or local law. You can learn more on our Equal Employment Page.