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Senior Health Equity Specialist

Roles & Responsibilities

  • Bachelor’s degree in Cultural Anthropology, Social Work, Medical Anthropology, Public Health or related field; Master’s degree preferred
  • 5+ years of experience in government, health, or community programs; experience in managed care preferred
  • Authorized to work in the United States without employer sponsorship now or in the future (no visa sponsorship available)
  • Ideal candidate will reside in the state of Washington

Requirements:

  • Ensure culturally and linguistically appropriate services (CLAS) and health equity compliance across State Health Programs, Commercial and Medicare product lines; identify and implement health equity initiatives.
  • Engage providers, members, vendors and community-based organizations to develop strategy and implementation; provide recommendations for CLAS and Health Equity efforts aligned with contracts, accreditation and quality improvement; represent the plan on national/regional/multi-plan initiatives.
  • Develop and manage programs in compliance with contracts/regulations; monitor performance and address operational gaps; develop policies, procedures, regulations and standards related to CL services.
  • Liaise with regulators, accreditation bodies, community coalitions and senior management; manage Community Advisory Committees; monitor translation and interpreter services; oversee review of translated materials and grievance/appeals processes related to CL issues.

Job description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
 

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT

**The ideal candidate will reside within the state of WA.**

Position Purpose: The Senior Health Equity Specialist is responsible for maintaining compliance with regulations and contractual obligations pertaining to Culturally and Linguistically Appropriate Services (CLAS) and Health Equity within State Health Programs, Commercial and Medicare product lines. The Senior Health Equity Specialist ensures that culturally and linguistically appropriate services are provided to members, including identifying and implementing health equity initiatives, representing the health plan on national, regional and multi-plan initiatives and assessing operations for gaps. The Senior Health Equity Specialist leverages feedback from providers, members, vendors and community based organizations in the development of strategy and implementation and makes recommendations for CLAS and Health Equity efforts as aligned with contractual, accreditation and quality improvement opportunities to senior management.

  • Implements and manages programs in compliance with contracts and regulations and monitors ongoing program performance to maintain compliance.
  • Develops strategies and policies to deliver C&L services and maintain compliance with regulatory and contractual obligations.
  • Develops, interprets and communicates policies, procedures, regulations and standards.
  • Develops California State Health Programs (Medi-Cal) contract content for C&L services, for Medi-Cal, Healthy Families, and Healthy Kids products.
  • Prepares P&P’s for committee adoption.
  • Implements activities to meet regulatory obligations.
  • Monitors compliance with California regulations and State Health Programs contractual obligations
  • Assesses operational gaps compared to new standards and makes recommendations to senior management.
  • Represents Health net to Regulators and Accreditation Agencies, demonstrating the provision of culturally & linguistically appropriate health care services.
  • Liaisons between community coalitions, California and local regulators, vendors, accrediting bodies and Health Net senior management to increase knowledge of new C&L standards and ensures contract requirements, goals and regulatory are met.
  • Monitors/evaluates translation services and interpreter services.
  • Evaluates externally translated materials from vendors and provides recommendations to vendor management/contracting.
  • Identifies and resolves compliance issues/quality issues related to translating material.
  • Identifies and resolves compliance issues/quality issues related to the provision of interpreter services.
  • Reviews the translation process and translated materials for improvement opportunities.
  • Manages Community Advisory Committees
  • Develops regional goals, outcomes and objectives for Committees.
  • Represents and articulates local or regional needs to senior management committees
  • Develops C&L programs to enhance access to care for members and providers based on geographic, cultural, and linguistic data
  • Develops teaching to standard modules for associates
  • Develops teaching to standard modules for providers
  • Reviews member and provider material for cultural and linguistic appropriateness.
  • Monitors grievance and appeals processes for C&L issues.
  • Proactively identifies areas of improvement for the department and participates in development of improvement plans.

Education/Experience: Bachelor’s in Cultural Anthropology, Social Work, Medical Anthropology, Public Health or related field required. Masters preferred. 5+ years of experience in government, health, or community programs. Experience in managed care preferred.

Pay Range: $70,100.00 - $126,200.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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