At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary

Role Purpose:

Epiq Narrate enables legal teams to organise evidence, build electronic bundles, and prepare for hearings in a collaborative online environment. It centralises all case materials — documents, transcripts, exhibits, facts, and narratives — into one connected workflow.

The Project Support Technician supports the delivery of  Epiq Narrate, focusing on data preparation, technical build tasks, platform configuration, and quality assurance to ensure smooth, accurate, and timely project delivery.

Key Responsibilities:

• Perform data preparation, import, metadata application, and document structuring.

• Build and maintain digital bundles, including pagination, tabs, hyperlinks, and tags.

• Conduct quality checks across data, structure, metadata, search results, and hyperlinking.

• Create user accounts, manage permissions, and maintain client-facing guidance materials.

• Support issue/change request management, UAT testing and operational updates.

• Assist with internal systems admin and billing data preparation.

• Provide post-project operational support.

Skills & Experience (Essential):

• Strong attention to detail and accuracy.

• Experience with digital documents or evidence management platforms.

• Good technical aptitude and ability to learn new systems.

• Strong organisational and communication skills.

Desirable:

• Experience in legal tech, eDisclosure/eDiscovery or digital hearings.

• Familiarity with metadata, tagging, hyperlinking, or pagination workflows.

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.