Senior Director, Enterprise AI Center of Excellence

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Qualifications & Requirements

• Education: Bachelor's degree in Information Technology, Business Administration, or related field preferred.

• Experience:

• 10+ years of experience in IT management.

• Proven track record of building and scaling enterprise Centers of Excellence, operating models, or product organizations.
• Deep expertise in applied AI (including generative, assistive, and agentic AI), data platforms, and digital transformation—focused on production delivery, not experimentation alone.
• Strong experience bridging technology and business, with demonstrated success delivering measurable ROI and operational outcomes.
• Executive‑level leadership presence with the ability to influence across Finance, Legal, HR, Technology, and Operations.
• Experience operating in regulated environments with strong appreciation for security, privacy, and compliance requirements.

• Skills:

  • Analytical Thinking

  • Budget Management

  • Business Analysis

  • Business Analytics

  • Business Innovation

  • Business Process Improvements

  • Communication

  • Influencing Others

  • Information Technology (IT)

  • Leadership

  • People Management

  • Problem Solving

  • Professional Collaboration

  • Reporting and Analysis

  • Resource Management

  • Team Leadership
     

• Certifications: Certified Information Systems Security Professional (CISSP), Project Management Professional (PMP) preferred

• Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

About the Role
Epiq is seeking an accomplished Director of AI Platforms & Agentic Systems to lead the strategic direction, execution, and scaling of Epiq’s AI ecosystem within legal services. This pivotal role is responsible for architecting and operationalizing a robust, extensible, and compliant AI platform that empowers teams to deliver AI-driven workflows across cyber incident response, compliance, investigations, and litigation.

As a technical leader, the Director will blend architectural vision, people leadership, and cross-functional execution. This position will define how AI is built, governed, and scaled at Epiq, while enabling Principal and Senior Engineers to deliver impactful solutions.

Key Responsibilities

• AI Platform Strategy:

  • Define and evolve Epiq’s agent-based AI platform strategy, leveraging frameworks such as CrewAI, Dify, LangGraph, and MCP-based tool orchestration.

  • Establish the long-term technical vision for agent ecosystems, including standards for tools, workflows, memory, evaluation, observability, and governance.

  • Translate business priorities across legal domains into a cohesive, scalable AI platform roadmap.

• Systems Scaling:

  • Ensure AI solutions progress from pilot to production to platformized capabilities, minimizing one-off implementations.

  • Develop architectural guardrails and reusable components to enable consistent delivery across teams and regions.

  • Champion compliance-by-design AI, emphasizing auditability, explainability, and human-in-the-loop controls.

• Team Leadership:

  • Build, lead, and mentor a high-performing team of Principal, Senior, and Staff AI Engineers.

  • Set engineering standards, career development paths, and operating rhythms that balance innovation with reliability.

  • Act as a force multiplier—removing obstacles, resolving architectural tradeoffs, and accelerating team delivery.

• Cross-Functional Partnership:

  • Collaborate with Product, Legal SMEs, Security, Compliance, and Client Delivery to align AI capabilities with real-world legal workflows.

  • Engage directly with strategic clients to provide technical guidance, participate in roadmap discussions, and establish technical credibility.

  • Represent Epiq externally with partners, vendors, and academic institutions.

• Operational Excellence:

  • Own and report on AI platform metrics, including adoption, reliability, cost efficiency, quality, and business impact.

  • Advance LLMOps/MLOps maturity across environments, focusing on evaluation, monitoring, rollback, and governance.

  • Make informed build-vs-buy decisions for models, tools, and platforms with a clear ROI focus.

Qualifications

• Leadership & Scope:

  • Minimum 12 years of experience in software engineering, AI systems, or platform engineering.

  • At least 5 years in technical leadership roles (Director, Senior Manager, or equivalent) with responsibility for multi-team delivery.

  • Proven track record of scaling platform teams beyond single product teams.

• AI & Platform Expertise:

  • Deep understanding of agent-based AI systems, tool orchestration, and workflow automation.

  • Hands-on experience with agent frameworks (e.g., CrewAI, Dify, LangGraph, AutoGen) and familiarity with MCP or similar protocol-based architectures.

  • Demonstrated ability to define and enforce architectural standards across teams.

• Cloud, SaaS, and Operations:

  • Extensive experience with cloud-native SaaS platforms (AWS, Azure, or GCP).

  • Strong knowledge of multi-tenant architectures, security, reliability, and cost controls.

  • Experience operationalizing AI in regulated or high-risk environments is strongly preferred.

• Communication & Influence:

  • Exceptional ability to communicate complex technical concepts to executive leadership, clients, and regulators.

  • Skilled at balancing speed, safety, cost, and quality in decision-making.

  • Strong collaboration skills across product, engineering, legal, and go-to-market teams.

Why Join Epiq?
As Director of AI Platforms & Agentic Systems, you will define how AI is built and scaled across one of the world’s leading legal services platforms. You will own both strategy and execution—shaping an AI ecosystem that empowers innovation internally and externally.

#LI-KS1 #LI-Remote

The Compensation range for this role is 215,000 to 260,000.00 USD annually and may be eligible for an annual bonus.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Must be authorized to work in the United States for any employer. 

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Enterprise Decision Making

Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.

• Use financial and market expertise for long-term direction

• Build strategic partnerships

• Promote a customer-first mindset

• Allocate global resources for innovation and growth

Cultivates a Growth Mindset

Fosters innovation through curiosity, smart risk-taking, and adaptability—aligning change with strategy for lasting impact.

• Promote curiosity and forward-thinking

• Build a culture of innovation through partnerships

• Drive innovation to meet client needs

• Lead innovation with a clear vision

• Align innovation with market trends

Builds Talented Teams

Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.

• Focus on employee engagement

• Build a strong talent pipeline

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.