Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Growth Planning Community Development Planning Cross-Functional Collaboration Social Media Management Compliance Management KPI Management Civic Engagement Online Communication

Other Skills

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Engagement Skills
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Engagement Skills
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Team Building
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Decisiveness

Roles & Responsibilities

4+ years of experience in social media or community-focused roles
Demonstrated experience building, managing, and scaling online communities
Experience working within health or life sciences, engaging with patients and/or healthcare professionals
Strong written communication skills with the ability to adapt tone across audiences

Requirements:

Own and scale the community within the platform, turning users into participants, participants into contributors, and contributors into advocates
Ensure the community is active, safe, and continuously evolving at the intersection of product, content, and growth
Collaborate cross-functionally with social, product, editorial, and growth teams to improve the user experience and drive engagement metrics
Activate and manage creators or influencers to seed and sustain community activity and foster authentic engagement

Job description

Job Type

Contract

Description

Location: Remote / NYC / Hybrid
Type: Part-Time (Hourly) Contract (up to 20 hours/week), with potential to transition to full-time

Compensation: $40-$55 per hour

About Us

HealthCentral is a health experience company engaging patients, doctors, and caregivers across rare, oncology, and chronic diseases. We combine trusted editorial content with live events, audio, and social to meet people where they are. All of our content and experiences are grounded in facts, science, and lived experience, creating a more relevant and credible connection with our audiences.

We are focused on moving beyond passive content toward active participation, enabling patients and clinicians to engage in more meaningful ways. By bringing together content, community, and experience, we are building a platform designed to drive real-world engagement and outcomes. That is why millions of patients and clinicians visit our properties and engage with us each month.

About the Role

We are launching the next generation of health community. Our platform is designed to connect and engage patients, clinicians, and caregivers in a brand-safe, modern form factor. We are seeking a Community Manager to own and scale the community within this platform. This individual will be responsible for turning users into participants, participants into contributors, and contributors into advocates.

The role sits at the intersection of product, content, and growth, ensuring the community is active, safe, and continuously evolving.

In this role, you will help shape an ecosystem designed to redefine the future of the health experience.

Requirements

4+ years of experience in social media or community-focused roles
Demonstrated experience building, managing, and scaling online communities
Experience working within health or life sciences, engaging with patients and/or healthcare professionals
Strong written communication skills with the ability to adapt tone across audiences
Proven ability to engage authentically and build trust with diverse user groups
Strong intuition for what drives active engagement versus passive consumption, with the ability to translate that into repeatable processes or playbooks
Experience activating and managing creators or influencers to seed and sustain community activity
Data-driven mindset with comfort tracking and optimizing key KPIs
Ability to operate in a fast-moving, zero-to-one environment where processes are being built in real time
Experience partnering cross-functionally with social, product, editorial, and growth teams to improve the user experience
Sound judgment in moderating sensitive, health-related conversations while maintaining trust and compliance