Manager, Technology Fundraising Solutions

Position Title: Manager, Technology Fundraising Solutions

Department: Development

Reports to: Chief Development Officer

Location: Remote

Travel: <10%

Salary Range: $80,000 - $121,000

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:

The Manager, Technology Fundraising Solutions manages the technology tools that drive fundraising. These tools include Salesforce nonprofit cloud, fundraising systems, and technology platforms to ensure data integrity, ensure accurate reporting, manage prospecting and gift processing, and support fundraising goals through system optimization. This role will be responsible for identifying the right technology platforms for Vibrant’s fundraising needs while staying aligned with Vibrant’s overall technology strategy.

Job Duties/Responsibilities:

• Manage, maintain and optimize the fundraising CRM System, ensuring data accuracy, deduplication, documentation, and system improvements.

• Optimize additional fundraising platforms including Classy, Double the Donation, FreeWill, Data Axle, Salesforce nonprofit cloud, prospecting platforms and and others.

• Identify and manage technology platforms and partners.

• Create a prospecting process and system for grants, foundations and donors.

• Ensure accurate data entry of prospecting, gift processing, and timely data flow between systems.

• Build dashboards, reporting tools, and analytics for pipeline management, forecasting, and email and donor cultivation segmentation.

• Generate weekly, monthly, and annual reports on fundraising activities.

• Provide donor insights and wealth-screening summaries for Individual and Institutional Giving teams.

• Assist with major donor moves management and tracking, preparing materials, and prospect research.

• Leverage technology tools to develop segmentation models and automated workflows to support donor journeys and digital campaigns.

• Partner with Finance, Marketing, Technology and Operations Teams to ensure clean data flow and integration across systems.

• Serve as the technical lead for new fundraising innovation tools.

• Develop processes and Train Development staff on all technology tools including CRM procedures, data systems, and reporting.

• Work with team on prospecting.

• Other duties as assigned.

Required Skills/Abilities:

• In-depth proficiency with Salesforce Nonprofit Cloud and fundraising technology tools specifically Salesforce Accounting Subledger and Atrata’s prospecting tool WeathEngine.

• Data management, analysis, and reporting skills.

• Strong understanding of fundraising principles and donor engagement.

• Excellent organizational, problem-solving, and communication skills.

• Self-starter with the ability to work cross functionally.

• Ability to work flexibly, potentially outside normal hours to support campaigns

Required Qualifications:

• Bachelor’s degree

• 5+ years of relevant experience

• Salesforce Certification

• Ability to work EST time zone.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.

• Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Will frequently communicate over video calls with internal and external stakeholders.

We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process.

Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.