We are seeking a highly motivated Business Analyst to join our collaborative, mission-driven, dynamic, and innovative campus technology team. Bring your strong communication skills, passion for process improvement, and professional business analyst experience to assist our client campus in implementing enterprise data and reporting solutions to improve business processes and operational excellence. You’ll collaborate across the university to implement efficient enterprise data and reporting solutions to manage business processes. This position requires hands-on experience working with the Ellucian Colleague™ ERP system.
Travel: up to 25%
Responsibilities
Consult with the current campus partners to review current or new business processes to determine how our enterprise applications can support and improve these processes
Analyze existing systems and processes to identify areas for improvement or optimization
Collaborate with cross-functional teams including academic departments and administration, to align systems with organizational goals
Develop and implement data management strategies for efficient and secure handling of academic and administrative data
Ensure compliance with data protection regulations and best practices
Protect and ensure the stability and integrity of the institutional business systems
Evaluate potential risks to the service and applications, develop mitigation plans and recommendations, facilitate decisions.
Respond to and resolve incidents reported by end users regarding our Enterprise Applications
Provide monitoring, troubleshooting and management of enterprise applications
Create and maintain documentation related to services, solutions, and interfaces
Provide training, documentation, communication, and facilitate testing for major projects or releases
Qualifications and Requirements
Bachelor's degree, 2-4 years of relevant experience analyzing business processes
Demonstrated, hands-on experience working with Ellucian Colleague™ ERP system within a higher education environment.
Experience with SoftDocs or similar Enterprise Content Management tools such as OnBase, Hyland, Kuali Build
Strong MIS experience, particularly database management systems
Ability to create and follow detailed project plans and to guide others involved in projects
Ability to document business processes, evaluate process efficiency and recommend process improvements
Excellent communication and collaboration skills
Detail oriented and able to develop innovative ideas with minimal supervision
Excellent organizational and time management skills
Preferred
Experience with opening Ellucian Cases and navigate support and escalation processes, as needed, to gain insight or resolved issues
Experience with Unidata or Unibasic query language
Experience with Ellucian Experience and Ethos
What You Can Expect from Us
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.
About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.
Friendly Note to External Agencies:
At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.
CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
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