Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Marketing Automation Project Management Situational Leadership Theory Campaign Management Marketing KPI Reporting Escalation Management Project Status Reports Account Management Platform Design And Development Business Performance Management Cross-Functional Collaboration Stakeholder Communications Marketing Software Risk Management Issue Management Process Improvement Process Architecture Strategic Management

Other Skills

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Ability To Meet Deadlines
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Team Management
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Quality Assurance
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Professionalism
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Communication
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Leadership
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Multitasking
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Time Management
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Proactivity
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Organizational Skills
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Minimum 5 years of experience in a marketing agency, specifically in a managerial role overseeing client work.
Exceptional English communication skills — clear, articulate, and client-ready.
Strong organizational skills and attention to detail.
Hands-on familiarity with marketing execution platforms, ideally including Go High Level and similar tools.

Requirements:

Oversee the execution of all client campaigns across multiple accounts.
Manage and support project managers, ensuring deadlines, deliverables, and quality standards are consistently met.
Serve as the last point of escalation for campaign issues, blockers, or client concerns.
Ensure operational processes are followed and continuously improved.

NIR-YU

Human Resources, Staffing & Recruiting

About NIR-YU

Nir-Yu specializes in helping Small and Medium Enterprises unlock the potential of their business. Our typical customer is worried about not being able to make enough progress on their product(s) or project(s) with their current team; they need additional team-members to deliver work on-time and with the required quality. Tight budgets also make it necessary to lower average wage costs, making it necessary to consider hiring internationally to lower costs. We help these companies by providing a bespoke service that finds and hires remote workers from Mexico, Colombia, Argentina, Chile, Brazil and other countries in LatAm based on the company’s specific job descriptions to work as an extension of their team and perform the required functions. Unlike many other companies, we don’t have a bench of contractors to be hired out, instead each team is hired specifically to meet specific requirements and to work exclusively as a remote employee.

Company type: Scaleup

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 201 - 500

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Job description

The Role:

This is a senior, client‑facing leadership role within a fast‑paced marketing agency. The Senior Marketing Operations Manager oversees the end‑to‑end execution of all client campaigns, ensuring quality, consistency, and operational excellence. This person acts as the final escalation point before issues reach leadership and provides hands‑on guidance to project managers and execution teams.

The ideal candidate is a strong communicator with deep agency experience, exceptional organizational skills, and the ability to manage multiple client workflows simultaneously.

Responsibilities:

Oversee the execution of all client campaigns across multiple accounts.
Manage and support project managers, ensuring deadlines, deliverables, and quality standards are consistently met.
Serve as the last point of escalation for campaign issues, blockers, or client concerns.
Ensure operational processes are followed and continuously improved.
Review campaign builds, automations, and platform setups (e.g., Go High Level) for accuracy and completeness.
Maintain high communication standards across internal teams and with clients when needed.
Provide leadership with visibility into project health, risks, and performance.

Requirements:

Minimum 5 years of experience in a marketing agency, specifically in a managerial role overseeing client work.
Exceptional English communication skills — clear, articulate, and client‑ready.
Strong organizational skills and attention to detail.
Hands‑on familiarity with marketing execution platforms, ideally including Go High Level and similar tools.
Proven ability to manage and mentor project managers and cross‑functional teams.
Comfortable acting as the final quality and escalation checkpoint before leadership involvement.

Key Skills:

Agency‑seasoned operator who thrives in structured execution.
Confident communicator who can represent the agency professionally.
Detail‑driven, process‑oriented, and proactive in identifying issues before they escalate.
Comfortable balancing strategic oversight with hands‑on involvement when needed.