Account Manager - Off Street Parking - North West Italy

Location & Mobility: This is primarily a field-based role, requiring frequent travel (70-80%) within the North-West and Sardinia area.

Candidates should be based in Milan or the surrounding area.

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

We are looking for an ambitious Account Manager to join our ACP (Access Controlled Parking) team in Italy. In this role, you will be the point of reference for developing and managing partnerships with structure parking operators (garages and areas with automated access) and local administrations in your area of responsibility.

Your goal will be to guide the partners' digital transformation, managing the sales cycle with a consultative and strategic approach, from first contact through to implementation and relationship consolidation.

This is an exciting opportunity to help grow the Arrive business in North West Italy.

Your Responsibilities

• Strategy & Development: Define and execute commercial plans to expand the ACP business in the North-West, identifying and prioritizing new opportunities (private operators, municipalities, and key stakeholders).

• Sales Cycle Management: Lead the entire process, from lead generation and prospecting to negotiation and contract closing.

• Relationship Management: Build solid and lasting relationships with existing partners, monitoring their satisfaction and identifying up-selling and growth opportunities.

• Cross-Functional Collaboration: Work in synergy with Marketing, Product, and Operations teams to ensure effective client onboarding and continuous service improvement.

About you

• Commercial & Strategic: You have a strong results orientation, excellent negotiation skills, and the ability to structure solid business cases.

• Relational & Communicative: You know how to manage complex stakeholders and possess excellent interpersonal skills.

• Proactive & Resilient: You are a "self-starter," energetic, welcome change as an opportunity, and have a problem-solving mindset.

• Analytical: You can interpret data to understand business performance and anticipate partner needs.

Your background

• Experience: At least 2 years account management or B2B experience.

• Industry: Knowledge of parking access systems and garage management is considered a preferred plus, but is not essential.

• Education: Relevant degree or equivalent work experience.

• Languages: Italian native speaker (or C2) and English level B2 (necessary for interviews and internal interactions).

• Driving license and own vehicle - all expenses fully reimbursed.