Senior Professional Liability Claims Representative

The Senior Claims Representative will directly handle miscellaneous professional liability claims of varying complexity for a variety of professions, including real estate agents, insurance agents, lawyers, allied health medical professionals, interior designers, journalists, estheticians, travel agents, accountants, financial advisors, and more. This position will require the ability to analyze coverage issues in addition to routine claim adjusting functions, a willingness to adapt to our rapidly growing business, and excellent time management skills. Additionally, the position will involve extensive coverage letter drafting and frequent communication with internal and external parties. Strong writing and interpersonal skills are essential. 

Job Responsibilities

• Manage an active desk of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages
• Recognize exposures and ensure reserves are adequate and timely
• Evaluate coverage issues and identify risk transfer opportunities
• Manage litigation by proper expert selection, planning, budgeting and partnership with defense counsel
• Strong negotiation skills
• Effective communication both internally and externally
• Proactively manage claim resolution, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority
• Actively participate in mediations as needed, within limit of settlement authority
• Manage allocated loss adjustment expense through strategic handling and bill review/payment processing in coordination with the billing unit
• Appropriately document claim files in accordance with established guidelines
• Maintain adjuster licenses, as required
• This position may require occasional travel to attend mediations, trainings, trials and/or other related meetings

Qualifications

Education & Licensing:

• BA/BS degree required
• Active home state adjuster license required
• AIC, SCLA, CPCU or other industry designation a plus
• Juris Doctorate preferred

Knowledge, Skills, & Abilities:

• 3+ years of experience handling professional liability claims preferred
• Prior experience handling litigated claims
• Ability to work in a fast paced environment
• Strong analytical, organizational and time management skills
• Excellent written and verbal communication skills
• Ability to work independently and meet assigned deadlines
• Promptly respond to inquiries with a sense of urgency
• Ability to work in a collaborative and cooperative virtual office environment
• Ability to multi-task and effectively prioritize tasks with frequent interruptions
• Ability to follow instructions and established procedures
• Proficiency with MS Word, Excel and internet applications
• Highly attentive to details
• Able to work under pressure and execute good judgment in sensitive situations
• Strong interpersonal skills

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $100,000 - $140,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.