Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Financial Regulations Customer Complaint Resolution Compliance Management Compliance Risk Management Cross-Functional Collaboration Regulatory Compliance Service Level Management Project Management Compliance Management Root Cause Analysis Compliance Risk Management Operational Due Diligence Complaint Investigations

Other Skills

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Non-Verbal Communication
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Adaptability
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Analytical Skills
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Ethical Standards And Conduct
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Organizational Skills
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Problem Solving

Roles & Responsibilities

5+ years of experience in compliance, legal, or risk management within fintech or financial services
Forward-thinking mindset with enthusiasm to transform compliance workflows using emerging technologies, including AI
Strong understanding of financial regulations (e.g., UDAAP, Reg E, Reg P) and interest in the evolving EWA regulatory space
Excellent organizational, analytical, communication, and project management skills; ability to manage multiple high-priority projects

Requirements:

Perform periodic compliance risk assessments and testing of controls across the organization, identifying vulnerabilities and developing risk mitigation strategies
Design and oversee a robust consumer complaints program, ensuring feedback is categorized, investigated, and remediated in accordance with regulatory expectations and internal SLAs; analyze complaint trends to identify systemic issues and drive root-cause solutions with Operations and Product teams
Oversee the third-party compliance risk lifecycle, including initial due diligence, assessing partner controls, and ongoing monitoring
Collaborate with cross-functional teams (Operations and Product) to implement regulatory requirements and maintain high standards of regulatory excellence

Job description

About Us:
DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.

The Role:

DailyPay is looking for a Compliance Manager to join our team. Reporting to the Director of Compliance, you will be responsible for executing key parts of our compliance program, partnering with cross-functional teams to enable our products to be fully compliant with evolving state and federal regulations. This role will enable us to operate within the highest standards of regulatory excellence.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

Compliance Testing: Perform periodic compliance risk assessments and formal testing of controls across the organization, identifying potential areas of vulnerability and developing risk mitigation strategies.
Complaint Management and Resolution: Design and oversee a robust program for management of significant consumer complaints, ensuring that feedback is categorized, investigated, and remediated in accordance with regulatory expectations and internal SLAs. You will also analyze complaint trends to identify systemic issues and partner with the Operations and Product teams to implement root-cause solutions.
Third-Party Compliance Risk Oversight: Manage the compliance lifecycle for third-party vendors and partners, conducting initial due diligence, assessing partner compliance controls, and performing ongoing monitoring

What You Bring to The Team:

Experience: 5+ years of experience in compliance, legal, or risk management within the Fintech or Financial Services industry, including legal services providers and consultancies
Enthusiasm and Flexibility: Forward-thinking mindset and excitement at the potential to transform compliance workflows using emerging technologies, including Artificial Intelligence (AI). You embrace the challenge of working on a nimble team where priorities may change on a dime and urgent needs may arise unexpectedly.
Regulatory Knowledge: Strong understanding of financial regulations (e.g., UDAAP, Reg E, Reg P) and a keen interest in the emerging EWA regulatory space.
Analytical Mindset: Proven ability to tackle complex and unprecedented challenges independently, in an analytical manner.
Project Management: Excellent organizational skills with the ability to manage multiple high-priority projects simultaneously in a fast-paced environment.
Communication: Exceptional written and verbal communication skills, with the ability to explain complex regulatory concepts to non-experts. Integrity: Unwavering commitment to ethical conduct and a passion for consumer protection