Sales Support Agent

About Teya

Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

Your Mission:

As a Sales Support Specialist, your mission is to empower our sales team, ensure a seamless customer journey, and keep our commercial engine running smoothly. You’ll be the backbone of sales operations—making sure nothing slips through the cracks and that both customers and sales colleagues feel fully supported.

What You’ll Be Doing:

• Support Sales Success 🤝 Be the go-to partner for the sales team. Provide day-to-day support that helps them focus on what they do best: selling and building relationships.

• Manage Sales Operations ⚙️ Handle administrative and operational tasks related to the sales process—from preparing documentation to coordinating internal steps—ensuring accuracy and efficiency at every stage.

• Ensure a Smooth Customer Journey 🌟 Support customers throughout the sales lifecycle. Make sure inquiries, contracts, and onboarding steps are handled quickly and professionally.

• Coordinate Across Teams 🔄 Work closely with sales, onboarding, operations, and other internal teams to keep deals moving forward without friction.

• Keep Everything Organized 📊 Maintain CRM data, track sales activities, update pipelines, and ensure reports and records are always up to date.

• Assist with Sales Reporting 📈 Prepare reports, track performance metrics, and provide insights that help the sales team stay on target.

• Keep Learning & Improving 📚 Stay up to date with our products, processes, and market insights to continuously improve sales effectiveness and customer experience.

Your Story:

• Experience in a sales support, sales operations, or administrative role is a plus

• Previous exposure to SaaS, Fintech, or service-based industries is an advantage

• Strong organizational skills and attention to detail

• You communicate clearly and build trust with ease

• You’re proactive, reliable, and solution-oriented

• You’re comfortable working with CRM systems and digital tools

• You’re eager to learn and grow within a commercial environment

• Fluent in Croatian and confident in English

The perks 😊

• Permanent contract with 6-month probation period

• Work in a friendly, comfortable, and relaxed environment

• Enjoy flexible working hours that align with team needs

• Receive up to 26 days of vacation

• 3 fully paid days for unexpected health issues

• Monthly food allowance, plus additional benefits

• Referral bonuses for recommending new team members to join the company

• High-quality hardware is provided for work, ensuring a smooth working experience

• Structured onboarding program for all new employees

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.