Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Accounts Receivable KPI Reporting CPT Coding Medical Abbreviations Business Operations Conflict Resolution Human Performance Evaluation Informal Writing

Other Skills

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Team Leadership
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Microsoft Excel
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Management
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Decision Making
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Delegation Skills
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Communication
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Active Listening
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Time Management
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Training And Development
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Grammar
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Organizational Skills
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Team Building
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Goal Setting
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Self-Motivation
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Coaching

Roles & Responsibilities

7+ years of experience in US Healthcare RCM focusing on posting transactions and AR follow-up
Thorough understanding of the provider claim life cycle
Thorough knowledge of major insurance payers and common denials
Proven work experience as a team leader or supervisor

Requirements:

Lead and manage a team of AR Analysts; oversee day-to-day operations and ensure production and quality standards
Document and publish the team's production and quality metrics; monitor performance and report on key metrics; provide coaching and feedback
Foster an engaging, open communication environment; set clear team goals; delegate tasks with deadlines; resolve conflicts
Identify training needs, recognize high performers, organize team-building activities, and monitor attendance to ensure optimal staffing

CPSI

About CPSI

CPSI is a leading provider of healthcare solutions and services for community hospitals, their clinics and post-acute care facilities. Founded in 1979, CPSI is the parent of four companies – Evident, LLC, American HealthTech, Inc., TruBridge, LLC, TruCode, LLC, and iNetXperts, Corp. d/b/a Get Real Health. Our combined companies are focused on helping improve the health of the communities we serve, connecting communities for a better patient care experience, and improving the financial operations of our customers. Evident provides comprehensive EHR solutions for community hospitals and their affiliated clinics. American HealthTech is one of the nation’s largest providers of EHR solutions and services for post-acute care facilities. TruBridge focuses on providing business, consulting and managed IT services, along with its complete RCM solution, for all care settings. Get Real Health focuses on solutions aimed at improving patient engagement for individuals and healthcare providers. TruCode provides medical coding software that enables complete and accurate code assignment for optimal reimbursement. For more information, visit www.cpsi.com.

Company type: Large

Founded: 2018

Company size: 1001 - 5000

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Job description

Team Leader RCM Operations

- Manage a team of AR Analysts.
- Work with the team to maintain production and quality standards.
- Document and publish the team's production and quality numbers.
- Create an inspiring team environment with an open communication culture.
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
- Monitor and manage team attendance to ensure optimal staff is available.
Requirements:
- 7+ Years of experience in US Healthcare RCM in posting transactions and AR Follow-up.
- Should have a thorough understanding of Provider claim life cycle.
- Must have thorough knowledge of major insurance payers.
- Must have thorough knowledge of common denials.
- Must know standard practices of RCM.
- Must have understanding of common acronyms and nomenclature in US Healthcare.
- Should have excellent written and communication skills in English. Good grammar is a must.
- Must have thorough knowledge of common CPT codes, transaction codes and reason codes.
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Organizational and time-management skills
- Decision-making skills