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Billing and Posting Resolution Representative

TruBridge

Roles & Responsibilities

  • Strong analytical and investigative skills with the ability to analyze consumer and commercial billing issues
  • Excellent negotiation and conflict-resolution abilities
  • Experience documenting, reporting and resolving billing issues, including adjusting customer accounts
  • Strong communication and customer service skills, with the ability to present resolution options to customers

Requirements:

  • Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization
  • Identifies solutions that address billing issues and presents appropriate resolution options to customers
  • Negotiates and authorizes billing settlements within established limits and adjusts customer accounts

Job description

Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization | Identifies solutions that address billing issues and presents appropriate resolution options to customers | Negotiates and authorizes billing settlements within established limits and adjusts customer accounts

Business Support
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