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French Speaking Customer Service Representative

Key Facts

Remote From: 
Full time
French, English

Other Skills

  • •
    Customer Service
  • •
    Communication
  • •
    Problem Solving
  • •
    Customer Service
  • •
    Willingness To Learn
  • •
    Self-Motivation

Roles & Responsibilities

  • Fluent in French and proficient in English
  • Strong communication and problem-solving skills
  • Previous customer service experience is an advantage
  • Ability to work in a fast-paced, international environment

Requirements:

  • Deliver high-quality French-language customer support and accurately resolve customer inquiries, representing a global brand
  • Work with an international, multidisciplinary support team in Portugal, providing timely and effective solutions
  • Undergo comprehensive training and engage in continuous learning to develop customer service skills
  • Handle inquiries in a fast-paced environment with rotating shifts and maintain professionalism across channels

Job description

French Speaking Customer Service Representative

Location: Portugal (Braga / Lisbon)
Starting Date: January 2026
Work Model: Remote or On-site (Portugal-based)

We are looking for a motivated and customer-focused French Speaking Customer Service Representative to join an international support team in Portugal. In this role, you will be responsible for delivering high-quality customer support while representing a well-known global brand.

You will work in a structured environment with full training provided, making this role suitable both for experienced agents and candidates looking to grow their customer service career.

Work Schedule:
Monday to Friday
(Rotational shifts)
Days off: Saturday & Sunday

Qualifications:

  • Fluent in French and proficient in English

  • Strong communication and problem-solving skills

  • Previous customer service experience is an advantage

  • Ability to work in a fast-paced, international environment

Advantages:

  • Attractive salary based on language skills

  • Monthly performance bonus

  • 2 extra salaries per year

  • Private health insurance in addition to public coverage

  • Paid training and continuous learning

  • Career growth opportunities within an international company

  • Free language courses, community events, discounts & perks

  • Work visa & permit support (if applicable)

Requirements to Apply:

  • CV in English

  • EU ID or valid Residence Card

Easy Apply:
Send your CV to gulsum.pir@cbtalents.org

Good luck!

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