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Spanish Speaking Customer Service Representative

Savior Artigos Texteis Lda

Key Facts

Remote From: 
Portugal
Full time
English, Spanish

Other Skills

  • •
    Customer Service
  • •
    Intercultural Communication
  • •
    Adaptability
  • •
    Solutions Focused

Roles & Responsibilities

  • Fluent Spanish and good command of English
  • Customer-oriented and solution-driven mindset
  • Ability to adapt quickly and work independently
  • EU work authorization or residence permit

Requirements:

  • Provide Spanish-speaking customer service to international customers, addressing inquiries and resolving issues
  • Handle customer interactions via phone, email, and chat in Spanish and English
  • Maintain accurate records of customer interactions and resolutions; follow up to ensure satisfaction
  • Escalate complex issues to appropriate teams and collaborate with a multicultural Portugal-based team

Job description

Spanish Speaking Customer Service Representative

Location: Portugal
Starting Date: January 2026
Work Model: Remote or On-site

We are hiring Spanish-speaking Customer Service Representatives to support international customers for a long-term project based in Portugal. This role offers stability, professional development, and the opportunity to work in a multicultural environment.

Work Schedule:
Monday to Friday
Rotational shifts between 07:00 – 19:00
Weekends off

Qualifications:

  • Fluent Spanish and good command of English

  • Customer-oriented and solution-driven mindset

  • Ability to adapt quickly and work independently

Advantages:

  • Competitive salary package

  • Monthly performance bonus

  • Paid onboarding and training

  • Health insurance

  • Career progression opportunities

  • Remote or on-site flexibility

Requirements to Apply:

  • CV in English

  • EU work authorization or residence permit

Easy Apply:
gulsum.pir@cbtalents.org
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