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Account Manager

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • •
    Team Management
  • •
    Strategic Planning
  • •
    Business Acumen
  • •
    Problem Reporting
  • •
    Communication
  • •
    Leadership
  • •
    Multitasking
  • •
    Negotiation
  • •
    Teamwork
  • •
    Results Focused
  • •
    Prioritization
  • •
    Social Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • 3+ years of experience in account management or a similar role in a marketing agency
  • Excellent communication, interpersonal, and negotiation skills with a client-service focus
  • Proficiency in CRM and project management tools with strong multitasking and problem-solving abilities

Requirements:

  • Client Communication and Relationship Management: Act as the main point of contact for clients, discuss campaign objectives and performance metrics, and build and maintain strong relationships to ensure satisfaction and loyalty
  • Campaign Planning and Execution: Coordinate with internal departments to plan and execute marketing campaigns and ensure alignment with client goals and objectives
  • Performance Tracking and Reporting: Monitor KPIs, analyze results using analytics tools, and provide regular updates to clients on campaign progress and outcomes
  • Budget and Resource Management: Manage campaign budgets to maximize ROI and ensure activities stay within allocated resources

Job description

This is a remote position.

Salary Structure:
Rs. 25,000 per month in hand + Rs.15,000 Incentives Based on Revenue Generation for the initial 6 months
Rs. 30,000 per month + Rs.20,000 Incentives after the initial 6 months 
Experience Required: 3+ years
Advantage: Prior experience in a marketing agency

Work Arrangement:
Work from Home

Company Website: https://fyerx.com

We are seeking a dynamic and experienced Account Manager to join our team and play a pivotal role in managing client relationships, driving business growth, and ensuring client satisfaction. The ideal candidate will possess exceptional communication skills, a strong business acumen, and a passion for delivering exceptional client service.

Key Responsibilities:

Team Management:

  • Collaborate closely with internal team to ensure seamless execution of marketing campaigns.

  • Provide guidance and support to team members to help them perform their best.

  • Motivate and inspire the team to achieve high performance and meet campaign objectives.

Client Communication and Relationship Building:

  • Act as the main point of contact for clients, discussing campaign objectives, performance metrics, and strategic changes.

  • Build and maintain strong relationships with clients to ensure their satisfaction and loyalty.

Campaign Planning and Management:

  • Coordinate with various departments to plan and execute marketing campaigns.

  • Ensure that all campaign elements are aligned with client goals and objectives.

Performance Tracking and Reporting:

  • Track key performance indicators (KPIs) and report on campaign effectiveness using analytics tools.

  • Provide regular updates to clients on campaign progress and results.

Problem-Solving and Crisis Management:

  • Address any issues that arise during campaigns and find solutions to keep things on track.

  • Manage any crises that may occur, ensuring minimal impact on campaign performance.

Budget Management:

  • Manage campaign budgets to ensure efficient use of resources and maximum return on investment (ROI).

  • Ensure that all campaign activities stay within the allocated budget.



Requirements

  • Bachelor's degree in Business Administration, Human Resources, or a related field.
  • 3+ years of experience in account management or a similar role in a marketing agency.
  • Strong understanding of the marketing industry.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and problem-solving skills.
  • Ability to multitask and prioritize effectively.
  • Proficiency in CRM and project management tools.
  • A passion for client service and a results-oriented approach.



  • Salary: 3.5L Per Annum

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