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DevOps Engineer

Roles & Responsibilities

  • Experience designing and operating Azure application platforms, including AKS, Azure Functions, Azure Service Bus, Azure API Management, and Azure Front Door
  • Strong CI/CD expertise using Azure DevOps and GitOps principles, with automated testing, security gates, and zero-downtime deployment strategies
  • Proficiency with Infrastructure as Code using Terraform for Azure resources and managing configuration with Azure App Configuration and Key Vault
  • Experience with observability and incident management using Azure Monitor and Application Insights, including post-incident RCA and resilience improvements

Requirements:

  • Design, deploy, and operate the Azure-based application platform with multi-region deployment, AKS, Functions, Service Bus, APIM, and Front Door, ensuring production-ready standards
  • Build and evolve the application delivery model using Azure DevOps and GitOps; create CI/CD pipelines with automated testing, security gates, approvals, and reusable templates; implement zero-downtime deployment strategies
  • Define and maintain Infrastructure-as-Code using Terraform for Azure resources; manage application configuration with Azure App Configuration and Key Vault; prevent drift and ensure environment parity
  • Improve regional reliability and observability by designing for failover, implementing monitoring/alerting with Azure Monitor and Application Insights, leading RCAs, and enabling developer self-service through templates and best practices

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

 

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

What You Will Own

  • Cloud Application Platform (Azure)

You will design and operate the application layer of our Azure platform, including:

  • Multi-region deployment patterns across Azure regions for high availability and resilience
  • Azure Kubernetes Service (AKS) for core application workloads
  • Azure Functions for event-driven and serverless components
  • Azure Service Bus for asynchronous messaging and decoupled architectures
  • Azure API Management (APIM) for secure and scalable API exposure
  • Azure Front Door for global routing, performance optimization, and failover

You will ensure these services are deployed in a consistent, production-ready manner with clear standards that teams can follow.

CI/CD, Release Engineering & Deployment Standards

You will build and evolve our application delivery model using Azure DevOps (ADO) and GitOps principles.

  • Design advanced CI/CD pipelines with automated testing, security gates, and approval workflows
  • Implement zero-downtime deployment strategies (Blue/Green, Canary, rolling)
  • Standardize branching and release models to support parallel development and fast, safe releases
  • Create reusable pipeline templates and deployment patterns that teams can adopt easily
  • Drive consistent, repeatable deployment processes across services and environments
  • Your goal is to make deployments boring, predictable, and safe.

Infrastructure as Code & Configuration Strategy

  • Define and maintain Infrastructure-as-Code using Terraform for Azure resources
  • Partner with the Infrastructure team to ensure networking, identity, and foundational services meet application platform needs
  • Own application configuration strategy using Azure App Configuration and Key Vault
  • Eliminate configuration drift across Dev, Test, Staging, and Production
  • Ensure environment parity to reduce release risk

Multi-Region Reliability & Observability

  • Design for regional failover and high availability at the application layer
  • Implement and tune monitoring using Azure Monitor and Application Insights
  • Establish actionable alerting that reduces noise and improves signal
  • Lead root cause analysis (RCA) for platform and deployment-related incidents
  • Continuously improve resilience, performance, and recovery processes

Developer Enablement & Platform Collaboration

You are not just operating systems — you are enabling engineers.

  • Create self-service templates, documentation, and golden paths for teams
  • Coach teams on deployment patterns, observability, and cloud-native practices
  • Act as a bridge between Software Engineering and Infrastructure teams
  • Help teams design systems that are deployable, scalable, and cost-efficient

Cost & Efficiency Engineering

  • Build cost awareness into deployment patterns and architectural standards
  • Optimize AKS, serverless, and messaging usage for performance per dollar
  • Partner with leadership to monitor and manage cloud spend
  • Prevent waste through right-sizing, lifecycle policies, and automation

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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