Community Engagement Associate

Organization Overview 
 
UNICEF USA (“UUSA” or “We”) relentlessly pursues a more equitable world for every child, upholding the rights of all children and empowering every child, everywhere. We also support the fundamental belief that children should have a voice and role in shaping their futures and the futures of their communities.

Over eight decades, the United Nations Children’s Fund (UNICEF) has built an unprecedented global support system for the world’s children, and has boldly taken on the biggest, seemingly impossible challenges facing children. UNICEF relentlessly works day in and day out to deliver the essentials that give every child an equitable chance in life: health care and immunizations, safe water and sanitation, nutrition, education, emergency relief and more. UNICEF USA advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children.
 

We know that sustainable change is attainable, but it can’t be achieved alone. It takes a committed team – individuals, governments, corporations, volunteers and staff – who demonstrate a relentless commitment to working tirelessly, day in and day out in some of the toughest, hardest to reach places. Big problems need big solutions, and we harness our collective, global voice and energy to do more good, in more places for children.  We will never stop supporting UNICEF to develop smarter, more cost-effective solutions; scaling up proven, data-driven programs; and harnessing new technologies to create measurable change for children.
 

UUSA is organized under the laws of New York State as a not-for-profit corporation. As such, UUSA is a tax-exempt organization as defined under Section 501C(3) of the Internal Revenue Code and is governed by an independent, non-salaried Board of Directors.
 

Position: Community Engagement Associate

Location: Remote located in one of the following areas: Northern California, Washington, Oregon, Nevada, Idaho, Alaska, Colorado, New Mexico, Montana, Utah, or Wyoming 

FLSA Status: Exempt

Salary: The estimated salary range for this role is $60,170 - 72,200. This represents UUSA's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.

Position Description

Child-Centered Governance puts children at the heart of local decision-making. By taking children’s needs and perspectives into account from the start, leaders are better positioned to understand the impact of their choices, invest in long-term community success, and use limited public resources more effectively. In support of this approach and UNICEF’s mission to advance child rights, the Community Engagement Associate mobilizes and empowers youth and club volunteers at scale to conduct civic engagement activities, including advocacy, fundraising, community service, and awareness-raising initiatives.

The Associate recruits, trains, manages, and activates youth volunteers and leaders through engagement in campaigns, workshops, calls to action, and local activities in support of UNICEF USA’s priorities and goals.

Leveraging strong relationship management skills, the Associate stewards a portfolio of UNICEF USA youth clubs at the high school and college levels, as well as affiliated child-focused organizations, to support the municipal strategy, “Communities for Every Child,” advocacy on local, state, and federal issues, and signature events such as Trick-or-Treat for UNICEF (TOT). The Associate strategically engages in local markets and is required to travel to key markets to represent UNICEF USA for recruitment, partnership-building, volunteer management, and stewardship.

This position reports to the Senior Director of Youth Engagement.

Position Responsibilities

• Recruit volunteers to start or join UNICEF Clubs and/or other youth engagement and advocacy opportunities aligned with UNICEF USA priorities.
• Cultivate, train, support, and manage a portfolio of highly engaged youth volunteers in assigned regional markets in support of child rights to advance child wellbeing.
• Engage volunteers in civic engagement efforts to advocate, fundraise, raise awareness, and serve communities in support of UNICEF and child wellbeing.
• Provide specialized support in one of two key areas:
  • Developing youth-centric content in support of priority actions including campaigns, fundraisers, days of actions, and educational resources.
  • Support the development and execution of strategic recruitment and retention tactics and activities across all regions.
• In key markets, activate volunteers in support of strategic initiatives with Municipal Partners.
• Train and support volunteers and clubs to ensure brand alignment, child safeguarding, data privacy, and other volunteer business rules are adhered to.
• Conduct trainings and workshops with a variety of audiences (with a focus on youth) to expand UNICEF's reach within the United States in support of children’s rights to advance child wellbeing and priority issues.
• Lead development and provide input for promotion of toolkits and resources produced for volunteers.
• Collect volunteer impact stories for social media channels, website, media, and internal reporting.
• Work in collaboration with internal teams to maintain relationships with local, state, and federal elected officials to push for policy change.
• Work in partnership with internal teams to support Congressional engagements with volunteers throughout the year, which will include federal, state-specific and local advocacy actions.
• Champion youth engagement and support meaningful youth collaboration on webinars, trainings, advocacy, and youth voice.
• Support UNICEF USA national campaigns such as Trick-or-Treat for UNICEF, World Children’s Day, International Day of Play, and other awareness building events, and priority issues.
• Adhere to child safeguarding requirements to ensure the best interests of children in everything we do.
• Routinely document volunteer information, interactions, and events in the constituent management database of record.
• Provide insights and feedback on process and tool improvements to maximize team performance and accelerate and advance towards goals.

Perform other duties as assigned

Qualifications:

• Bachelor's degree and a minimum of one year related experience with community organizing, advocacy, volunteer constituent management, and/or youth engagement or equivalent combination of education and experience.
• General knowledge and interest in child rights, advocacy, and youth engagement
• General understanding of mass communications strategies, digital engagement, and campaigns 
• Experience in youth development, civic engagement or education with high school and college age students. 
• Excellent interpersonal and communication skills are essential, both written and verbal 
• Proven ability to train and empower others to organize at scale 
• Strong project management skills with the ability to prioritize, work independently, handle multiple complex tasks simultaneously, and to generate pragmatic solutions to challenges 
• Strong customer service approach to interactions with colleagues and partners
• Ability to navigate complex environments and help build relationships with a variety of diverse stakeholders 
• Strong organizational and administrative skills, including proficiency in Microsoft Word, Excel, PowerPoint, Canva and Outlook 
• Ability to track, conduct follow-up and document outcomes of volunteers and campaigns in a centralized constituent relationship database
• Experience contributing to and promoting diversity, equity, access, inclusion, and belonging in a team setting
• Ability to work a flexible schedule that includes weekend and evening commitments and travel 
• Ability to travel within the assigned region and to key markets to support volunteers and build community as needed 

Don’t meet every single requirement? That’s okay. UNICEF USA values diverse experiences and we’re always looking for people who will add to our culture and further our mission. If you are excited about this role and unsure about whether your past experience aligns with the job description, we encourage you to apply anyway.
 

Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

Due to the high volume of applications received, only those selected for an interview will be contacted. UNICEF USA is proud to be an Equal Opportunity Employer
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at peopleandculture@unicefusa.org.