Account Management Support Representative

Job Summary

Under direct supervision, responsible for servicing and managing relationships with an assigned book of business.

Job Description

Medline has an immediate need for 4 Account Management Support Representatives. This is a 100% remote role.

MAJOR RESPONSIBILITIES

• Manage assigned book of business (new and existing zero accounts).
• Support and work with all service managers and specialists for assigned accounts.
• Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction. Respond to escalated issues that may arise; seek additional support from management as needed.
• Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies.
• Manage pricing and service-related activities.
• Perform product cross-referencing activities.
• Create and run monthly/quarterly reports.

MINIMUM JOB REQUIREMENTS

• High school diploma or equivalent.
• Proficiency with MS Excel, Word, and Outlook.

PREFERRED JOB REQUIREMENTS

• Bachelor’s Degree.
• At least 1 year of account management or sales experience.
• Background in commissioned, tangible product sales.
• Experience identifying, connecting with, building consensus, and closing new business.
• Ability to present multiple product lines.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$25.00 - $36.25 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.